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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7449 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 7,449 reviews
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Absolutely blown away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is a game-changer. The graphics are stunning, the load times are incredibly fast, and the DualSense controller is an absolute masterpiece. The haptic feedback and adaptive triggers completely immerse you in the game world. From the moment I booted it up, I was captivated. The exclusive titles are top-notch, and the backward compatibility is a fantastic bonus. If you're a serious gamer, the PS5 is an absolute must-have. 5 out of 5 stars!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Best Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a true masterpiece in the world of gaming, delivering an unparalleled experience that sets a new standard for next-gen consoles. From its sleek design to its powerhouse performance, the PS5 is a triumph in every aspect. Design: The console's design is a work of art, blending modern aesthetics with a touch of futuristic elegance. Its striking curves and monochromatic color scheme make it a standout addition to any entertainment setup. Performance: The PS5's performance is nothing short of mind-blowing. The ray tracing capabilities add a level of realism that truly immerses players in their gaming worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Playstation life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was worth the money.Better graphics,loaded into games faster, overall the console was a step up from the playstation 4 that was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Size

    Rated 5 out of 5 stars

    Slim is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the slim compact look and design! I feel like it's definitely an improvement over the original model! I'm much happier with the digital version than the disk version!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    13 year old said best christmas ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is so happy with his upgrade. The graphics look amazing, loading speed is fast, and no more crashing like his old playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    PlayStation 5 slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance you still get fast load times, smooth 4K graphics, fits better in entertainment center lighter easy to move around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Prodigal Son Returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d owned a PlayStation 5 several years ago for a short time before selling it to a friend - I just wasn’t playing video games much at the time and figured my friend would get much more use out of it than me. Recently I’d seen this console was on sale and with it already being significantly cheaper than the original model I’d bought years ago (nearly $300 cheaper), I figured I’d give it a go again. With the alternative being to drop a few thousand dollars on a gaming PC to play the same games available on PlayStation, it’s safe to say I love this thing. I play games pretty frequently on it by myself and locally with friends, and I use it for movies and shows. I do not regret buying it this time around and get a significant amount of use on it that I think justifies the price, especially when it’s on sale. Get one!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son's Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase process was simple and easy and was ready for store pick up the same day. Walked in there was a line of about 6 people waiting for their pick-ups. Only took about 5 mins to get to the counter, the associate scanned my email and brought out the PS5 quickly. I asked for a bag he claimed they didn't have one so I explained my son was in the car and this was his Christmas present so he went out of his way to get 2 bags and successfully cover it. That meant alot to me what great service. 5 stars great experience at this knoxville location.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    "Fast, Sleek, and Totally Worth It"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it just last month—absolutely thrilled! Sleek, streamlined design fits perfectly under the TV. Lightning-fast load times and stunning graphics make gaming a joy. Runs virtually silent. Digital-only is ideal—I’ve got all my favorites downloaded and ready. Great value and easy setup—highly recommended for any gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really smooth, doesn’t lag at all , controller battery is really good

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has completely transformed my gaming experience, and I absolutely love it. From its sleek, futuristic design to its lightning-fast load times, it feels like a major leap in console gaming. The graphics are stunning, delivering immersive visuals that make every game feel more lifelike, and the DualSense controller adds a whole new dimension to gameplay with its adaptive triggers and haptic feedback. I also appreciate how smooth and intuitive the interface is, making it easy to navigate between games, apps, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Next-Gen Gaming Power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Review Fast, powerful, amazing graphics! Smooth gameplay, stunning visuals!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great product. Staff were really nice and helpful

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    What a game station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from a PS5 slim and i really do see a difference in the quality in games, the load times are faster and the fans are barely there which is nice because no noise. Definitely worth it and would recommend even if you aren’t a daily gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best on the market

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the ps4. Quality is great and the speed and graphics are insane.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Upgrade From a PS4. 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided I needed to upgrade from my PS4 so I purchased this as a Christmas gift to myself. The PS5 is better than the PS4 due to massive hardware upgrades, delivering near-instant load times, stunning 4K graphics with ray tracing, higher frame rates (60-120fps), and the immersive DualSense controller with haptic feedback and adaptive triggers, while the PS4 offers affordability and a vast game library at slower performance, though PS5 also plays PS4 games with enhancements.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lack of streaming camera options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the PlayStation 5 overall. The graphics are great and gameplay runs smoothly. The dashboard is more complicated than previous PlayStations and takes some getting used to. We’ve also had issues with the controllers developing stick drift much earlier than expected, which is disappointing. Another downside is the camera — it’s been difficult to find a compatible, working option. Still a good console performance-wise, but there are a few frustrating drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Such an amazing console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting the PlayStation 5 FOREVER! And ever since I got it, I’ve been addicted. Obsessed. It’s so advanced and so fun. And it runs so beautifully!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    I Love It !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the playstation 5 slim, it's sleek and very aesthetically pleasing to the eye, everything was packaged very well. Chef Kiss! I love gaming and watching TV on the high quality resolution and graphics.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive, Stand

    Rated 4 out of 5 stars

    Like the regular PS5, but slightly smaller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the regular PS5, but slightly smaller. I wouldn’t really call it “slim”, just smaller and they made it more modular. This is the digital version, so no disc drive, but you can add a detachable one, sold separately. The face plates are in four sections instead of two, to accommodate the detachable disc drive. Addtionally, this model doesn’t come with a stand, like the disc drive, you have to buy that separately. You can do without, but it will be wobbly, but still functional. They added an extra USB port on the front, which is greatly appreciated. Other than that, it’s basically the same as the base PS5 digital that came out in 2020. Same specs, same 825 gigabyte internal HD, etc. If you already have the original model, skip this one and wait for either the upcoming PS5 Pro or the yet to be released PS6.

    No, I would not recommend this to a friend