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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7446 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 7,446 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall performance and quality graphics. Aside from loud noises and heat it generates, it is THE gaming console. Not even mentioning that the dualsense controller has set the standard in haptics feedback for the gaming industry.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my son loves. Does not make loud sounds when turned on. The graphics are great and this one will last just as long if not longer than this ps4. The only draw back is the storage space and that is on all Playstation consoles. It sucks you have to buy a separate storage and have to delete games. But of course that is playstation makes money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great for gaming and streaming!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool gaming console! We use it everyday either watching movies and videos or playing games. Looks very nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently brought this system for my Son. He loves it...the speed and so much faster than the PlayStation 4!

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a game-changer with its super-fast load times, stunning 4K graphics, and the immersive DualSense controller. It’s sleek but big, so you’ll need space. Backward compatibility is great, though the exclusive game library is still growing. Overall, it’s a powerful and impressive console for any gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PS5 Slim Won Console Wars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim from Best Buy is an absolute game-changer! It's sleek, quiet, and fits perfectly in my setup. The performance is just as impressive as the original, with faster load times and stunning graphics. Def enjoying better game play than with my previous Xbox One. Best Buy's fast shipping and easy pickup made the whole experience seamless. Highly recommend!"

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    PS5 Slim

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, like how slim it is. Fits very nicely on my tv stand without being too bulky. Performs well while playing. Overall a good console.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a PS5 great product, sleak design a must own for gamers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Did Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Best Buy did a great job. The first one was defective, Best Buy replaced no questions asked. The guy who delivered it STOLE my PS5, then contacted the company that delivered it and they were no help. But Best Buy replaced it again, no questions asked. Good service for sure from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great in our house hold! Great for family entertainment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Good amount of storage, games look great too

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    PlayStation 5 - The Ultimate Gaming Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase! This system handles all of the newest games exceptionally! Adequate amount of storage for a casual gamer, I've already downloaded 8 games and still have plenty of space. Graphics are stellar, especially when paired with a 4k television/monitor. The controller's haptic feedback feature also adds a neat touch, and sometimes makes you feel as if you've entered the game yourself! Bravo, Sony. You did it again!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas Gift for my 11 year old as her first big console. Love the subscription that can be purchased to play various games. Looks great on the tv and graphics are great. Don’t love that the stand needed to be purchased separate but that’s the only minor complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great digital console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son loves his PS5. Great graphics , slim console fits in small spaces but we did have to purchase upright stand separately .

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    I bought a PS5 and it is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been thinking about purchasing a PS5 for awhile now, but one day when I was out I figured I might as well go ahead and pull the trigger on this purchase, and I made the right decision to do so. I have been amazed at how smooth the PS5 runs and I love the controller. It took me a little getting used to but the haptic feedback triggers are honestly pretty satisfying. I would highly recommend buying one if you’re contemplating it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is a beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console purchase of mine yet , smooth as can be. No issues, great customer service in store.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love My PS5!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.....the P5 slim is absolutely awesome! My son as the bigger console which is cool so when I bought the slim I was pleasantly surprised. The graphics on games are so much prettier than on the PS4. And the ease of using it is important. Everything about it is a 10+++++++++++++++++++++++++++++++++++++++++++++++Thank you Sony/Playstation!

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    PS5 rating

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, I play my games on this everyday. Only thing I would tell you is buy a fan with this in case it overheats because mines overheat.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a beast of a console, delivering stunning graphics, lightning-fast load times, and immersive gameplay. The DualSense controller's haptic feedback and adaptive triggers add a new layer of depth to gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truck life can’t stop us from gaming — especially with the help of Best Buy.

    I would recommend this to a friend