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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7439 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 7,439 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super happy with the purchase of this product. Everything works super well and is easy to install. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Purchase & Amazing Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a PS5 from Best Buy and the whole experience was excellent. The checkout process was fast and simple, and I received updates every step of the way. The console arrived on time and in perfect condition. Setup was easy, and the graphics and performance are absolutely next-level. I’ve been playing for hours and couldn’t be happier. Highly recommend both the PS5 and buying it through Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than PS4. Loads fast. Downloads fast. Graphics are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console, worth every penny

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an incredible gaming console. The performance is outstanding—fast loading times, smooth gameplay, and stunning graphics. The controller is very comfortable and the haptic feedback makes games feel more immersive. It’s also a great entertainment system for streaming movies and shows. Definitely one of the best purchases I’ve made, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    9/10 would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system, great graphics. Navigating the home screen can be a little confusing at times.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran smoothly and well. Digital version looks cleaner and more slick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Wonderful ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast loading, amazing graphics, and the DualSense controller feels next-level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony +

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this ps5 because of the new features and how everything set up good for kids and adults I feel like it’s really a bonding game for your family because of every yall can do together on there far as dancing,watching movies, playing video games etc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it, delivered fast. Thanks Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5! I have one in the living room for my story/single payer games and one downstairs at my “sweat desk” where I play Fortnite and other multiplayer games. It got delivered faster than expected which was awesome! Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    PS5 Fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product from Sony has great apps, great quality from the microphone to game installation. This PS5 has the games look very real, as well as, good quality of the graphics etc. my son loves his gaming system.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Tbh the only game console worth buying

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a really nice console and the only one i would buy if you dont own a PC. Honeslty even if yoi do own a PC the PS5 slim is workth getting cuz of sonys exclusives. Also i quite like the PS now or what ever they call the premium service where you get a few free games monthly and have access to all their premium titles to play and download with the monthly subscription. Look the Xbox every singe game is on PC now so it just doesn’t make sense to buy them when you can get PCs so cheap now and the switch is so out dated. But anyway I really think the PS5 slim is cool with the fact that you can customize the panels and also add pr remove the disc drive as needed or if upu buy a digital version and want a disc drive later on. I wish more companies would add things like that to theirs. Also the cheaper digital PS5 is identical to the PS5 higher model where the Xbox series S is not as powerful as the Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Choose Best Buy, the superior option.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Slim Digital The ps5 slim digital is a console that was first announced in november, 2023. Overall, the ps5 slim digital is a great console for those who do not need a disc drive, and could use the extra storage. I got the ps5 in perfect condition, as it lists, and the price was $399 when i bought it, making Best Buy a great retailer. If shelf space is something you dont have much to spare, consider getting the PS5 slim digital console from Best Buy. You may see other retailers selling any type of ps5 for either the same price of Best Buy, or higher. The reason why you should choose Best Buy over similar retailers is because of their specialty in electronics, and their fast and efficient workers. Overall, I would have to give the experience with best buy a 9.5/10 due to their price match and easy pickup options.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, still navigating how it works but so fave i love the games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall love this purchase, good quality, affordable, amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase runs good and fit my tv and new ps5 stand perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 years late but I bought the PS5 from Best Buy for my son and he loves it! Great graphics and gameplay!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Son enjoys PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was present for my son for his birthday. He has been on it everyday since receiving, and I have not had any complaints about any issues with the game system. Easy to use and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a mom with a autistic teenager I have to say I love this gaming system. It makes my son open in ways I have never seen before. I would tell anyone who is interested in a gaming system that Sony is the best .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t even say too much. It’s a very amazing product, it’s fully digital so you don’t have all these game boxes just sitting around. I haven’t had any problems with it storage wise. Just amazing I love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing product. my kids absolutely love it, graphics are amazing. no issues and for the price. thumbs up

    I would recommend this to a friend