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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7438 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 7,438 reviews
  • Rated 5 out of 5 stars

    Playing PS5 across the states with friends

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old PS5 quit working and couldn’t be replaced so my aunt bought me a new one on her Best Buy credit card.I was able to transfer all my games and media of sorts.It allowed me to stay connected with my friends in the community and my friends out of state.Because I have a new PS5 I can still remain connected to my friends and we love to play our games together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product it’s very entertaining and the system has a good amount of storage to download the games I love to play! I would highly recommend this console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, this was a bday gift for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Let the fun begin!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! So much so we bout two! My sons love this system over Xbox. Definitely a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blazing fast load times, stunning graphics, and smooth gameplay—PS5 is a next-gen masterpiece!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to play games Smooth playing games and fast playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Increíble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a PS4 to the PS5, and I’m really impressed. Everything feels much faster, from navigating the menus to loading and updating games. The video quality is also incredible, and the overall performance is a huge improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and way to spend relaxing at home. great customer service

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Huge upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a PS4 slim for over 4 years and I did love it but getting a ps5 was such a huge upgrade! The performance is so much faster, my games look and feel amazing. I bought 2, one for me and my husband and have 0 regrets. I love my PlayStation!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works good. Fits perfect on my shelf. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and able to play all my games without any hassle. Load times are the best take away from this console, I barley even notice load screens anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 Smaller but not worse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slim design is perfect for thoes who prefer a smaller look while still providing quality ps5 performance we’ve all come to enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Perfect console for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation has always been an amazing console, but the new generation consoles have out performed my expectations! The slim no disc drive console is one from my dreams! Five stars sony nice job!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Got it for the kids to play and I’ve been on it myself

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it, works great, easy set up. A ton of games available

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase still works good, great quality, long lasting

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Amazing System, simple trade-in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5,the system is phenomenal. The speed is incredible and when the graphics are amazing, especially when paired with a 4k TV. Best Buy made pick-up and trade-in of a PS4 Pro simple and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    A Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely great idea. Its a huge upgrade from the PS4 from the get go better graphics, better controller feel, and overall feels like it runs butterysmooth in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the PS5 so far. Super fast, great graphics, and the DualSense makes a huge difference. Runs smooth with no issues. Definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The upgrade i needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it works better and faster than my PS4. I can do everything I need. I hate the controller but that’s cause i’m a girl with small hands so that’s a me problem. But i love her down bad.

    I would recommend this to a friend