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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7438 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the product's top-notch overall performance, excellent graphics, and fantastic load speeds. They also appreciate its convenient size, ease of use, quiet operation, and great value for the price. However, some customers note that the storage capacity is a downside. Additionally, the disc drive is sold separately and the console does not come with a stand, though overheating is generally not reported as an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 7,438 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 Digital

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I want to say Best Buy delivered this game pretty quickly I was surprised. But so far I love the console compared to the other ps5 disc versions. It makes everything so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than my old PS4. Run faster, better graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son to replace the PS4 he gave to my youngest. It runs great. The stand is not included with the slim, it is sold separate, that is the only negative.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so.much better then my PS4 fast speeds and way better performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, for a while I had a PS 4, but I finally decided it was time to upgrade and I am happy that I did

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally I got a ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always wanted a ps5 the price was way too high but I got this on a Black Friday sale and then added the disk drive at a great price as well !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 Pro

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the regular version, I got the PS5 on midnight release and decided to upgrade I definitely do not regret that decision. Better graphics and it’s faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my granddaughter, she is very pleased and loves it. Best Buy provided the best customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great, the graphic is fantastic and it’s actually much faster than ps4, love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 4 out of 5 stars

    PS5 Upgrade

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it was a great upgrade from my Series S. I pairs good with my monitor and it overall has been a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a better upgrade than the PS4 as well as somehow being better than the Pro which is only better by a bit. Was excited to get this during Black Friday and I was not disappointed. It feels way better to play this and my ER loading times went through the roof...or I guess under since it loaded faster...BUT ANYWAYS I have been waiting to get this since it came out and I finally did. If you got a PS4 and can afford this then I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the ps5 works wonders and love the storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ultimate best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises when it comes to best buy. Ive been shopping with them for years now and honestly, the reaults has always been the same. On time delivery, package secured and in great condition. Whenever I had any questions and called they never hesitated to assist and help me find a resolution. If the person who picks up the call cant help me, they always transfer me to the right person who can. I will forever shop with best buy because I can rely on them for quality and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Was super easy to setup, the dualsense controller takes gaming to another level. Would definitely reccomend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Game Time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my family is enjoying this device so much! The size was it is perfect and performance is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 digital

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Christmas gift. This console had no issues and is enjoyable. The price was reasonable and overall was satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Amazing digital ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ps5 runs smooth and plays games great graphics are amazing as well best game system purchase I made in a while

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slimmer, better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned a PlayStation my whole life, and the PS5 continued its legacy of excellence. I couldn’t be happier with what they’ve made - moreover I’ve always bought the slim versions (the PS3 super slim was my favorite) and always been delighted. The original PS5 was beautiful but far too large for conveniently taking anywhere, or keeping on the shelf. The slim is a far more convenient device without any meaningful software or hardware drawbacks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Randhir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being my first gaming console I ever owned and I must say it’s really a great device. The quality of graphics and how smooth the games runs is remarkable. Could have gotten something better than this.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best PS5!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my PS5! The graphics are mind-blowing, making every game feel like a cinematic experience. The load times are lightning-fast, so I can jump right into the action without any frustrating delays. Plus, the DualSense controller adds an incredible level of immersion with its haptic feedback and adaptive triggers. It's truly a game-changer! If you're on the fence about getting one, I can't recommend it enough—it's worth every penny!

    I would recommend this to a friend