Customer Ratings & Reviews

Got the PS5 at a really nice price. I got it for 449 but then a week later it became 399 and best buy customer service is so amazing and they were able to price match me to that price and gave me a refund of 50$. I am very happy.

Best part is that it’s digital! Purchased this for my son & there’s no way the games can get lost or broken.

Very great, fast and efficient, and love how it works

Its a PS5, its good. I want to win the 400$ gift card

This product wasn’t for me, I purchased it for my Nephew and by golly he love it. Over all as for the price it’s a great product. I would recommend it to someone else.

It was great even for an outlet buy. Im enjoying my purchase everyday

The playstation 5 is an amazing console with a great selction of console exclusives.

Great product! My son more than loves it! With one TB storage it’s good and you can buy an external storage unit if needed.

My bf really likes it. It doesnt get too hot and its fast.

Very satisfied with the game console. My son is loving it.

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

Great console! Started gaming again and I'm glad I got this. Terrific catalog of games and the subscription doesn't disappoint.

Bought this system as an upgrade and very satisfied with the purchase

I received a defective controller. Everything else came works pretty well.

I had a fantastic experience shopping at Best Buy! The store was well-organized, and the staff were incredibly helpful and knowledgeable. I was impressed by the wide selection of high-quality products, especially in the electronics section. Everything I purchased worked perfectly and met my expectations. It’s clear that Best Buy prioritizes both quality and customer satisfaction. I’ll definitely be returning for future tech needs!

Its great no issues and everything thank you best buy for helping me with my purchase

Everything was well prepared. Nothing was missing. The PS5 is good. The controller is good. Everything is good.

This system is far better than any I’ve used before. The quality is great for the price I bought it for my spouse and they absolutely loved it but I play too!

I jumped up from the PS4 slim, and I didn't think the difference would be this much. The PS5 controller is just perfect, the adaptive triggers bring a whole new level into your games. The frame rate is buttery smooth and I honestly don't miss the disc tray with this digital edition. I only think about getting off work to play on the PS5!

The PlayStation 5 is incredible as someone coming from the PlayStation 4. Especially at the end of its life having a chance to move on to the PlayStation 5 and feeling over nude sense of joy similar to what I had with the PlayStation 4 was incredible.