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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.9 out of 5 stars with 7452 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are pleased with the product's powerful overall performance, excellent graphics, and fantastic speed, often highlighting its quiet operation and convenient size. Many also appreciate its ease of use and good value. However, some customers note limitations such as the storage capacity, and that the disc drive and stand are sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 7,452 reviews
  • Rated 1 out of 5 stars

    I am not recommending open-box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dust and debris everywhere. It seems to have been used for a few years. Cover plates have many scratches. There are screwdriver marks on the screws; the device has likely been disassembled, or a part has been replaced.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great console but runs hot an disconnects from tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet console but it keeps getting disconnected from the tv. Is a 4k under with game mode and doesn’t matter if game mode is on or off. Eventually tv says “disconnected” “check connections”. Console is very hot. Going to put a fan on it and see if that helps.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 3 out of 5 stars

    No disc drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew there was a console without a disc drive.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great present to give to my son. It got everything you need in a ps5.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Like the digital so I know my games will run over to next console

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never delivered. Stolen by Courier. Not refunded.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was never delivered to me. It was stolen by the courier and Best Buy refused to refund me, after promising on multiple occasions that they would do so. Instead they advised me to take it up with law enforcement. So instead of Best Buy facilitating law enforcement involvement, the onus is on the customer, whose money they took and never delivered the service for, to do so. Borderlije fraudulent practice. Go check Reddit before you order from Best Buy. You will that this insane practice has been going on for a while. Wish I had seen those reviews prior. To the Best Buy executive responsible for this practice, well done. Eventually, you will be held responsible.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Imperfectly Perfect!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but a little cosmetic issue on the 2vonsole.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Play station

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When picking up they didn’t have my play station ready when it said it was ready

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is an amazing game console for casual gamers. The only problem I have is that this isn’t enough games to play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever for any age will be getting the newest one every year

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 review/opinion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console. My biggest gripe is that I wish Sony would allow backwards compatibility with all previous systems with disc support. Highly recommend nonetheless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly, Very Annoying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy annoying UI - I feel stupid trying to navigate this product... Unfortunately returned this after about a week of use. I'm not a fan of the design of the hardware, but thought it would be fun to play Forza as it was recently made available on the PS5. The game was filled with micro transactions that made the game so annoying to play. I'm sure PS5 is super fun for people who game all the time, but it was not easy to use or fun for someone who only casually uses it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, downloads fast, and smooth game play. Game storage could be improved, controllers don’t last that long. They get stuck after a while. For how expensive these controllers are my old PlayStation 1, 2 and 3 controllers never had to be replaced and they were WAYYYYY cheaper….

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item. Good for High schoolers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great overall! purchased for a coding competition. recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 digital

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5 digital. Does what you expect it to do. The slightly increased storage is nice but the extra $50 halfway thru the ps5's life is not cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a decent console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid console, but the huge and awkward shape makes it not really good as a console, as its kinda hard to put things around it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lighter than original storage space gets used fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad HDMI cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is great but the HDMI cable that came with it does not work. I had to use one of my own HDMI cables so I could play the game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, crashes every now and then but very happy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a gamer but this system brought that inner child out of me and the 4k resolution it lit

    I would recommend this to a friend