Customer Ratings & Reviews

It works like it should………solid………fun…………recommend

My wife loves it great graphics great bundle deal.

I am surprised with how fast this device processes in comparison with PS4 that I had previously. Delivery was okay. I wish it was more like a robust boxing skill with some fillers inside. But it’s okay overall. The device itself is 10 out of 10stars. I already enjoyed a lot to make even with what I paid.

This is my first Sony console since 2014 and might I say great console and haven’t touched my Xbox in 3 months.

Great product. Great experience with Best Buy from start to finish. Buying online to picking up the product the same day! Quick and nice. The product is also great. Wish the internal storage could be larger but the system is good.

This console is more confusing than PS4, but the graphics are fantastic. The speed is much better, as well.

Meh.... the disk drive stopped working after 1 year.

Great deal for the time of sale. Honestly wouldn’t have chosen differently.

Great console. Went from the PS3 to this, so it was a huge upgrade. The only downside is that my console disconnects from PSN every once in a while.

It was a gift for my brother and he really like it.

I love Best Buy because they have everything that you are looking for the workers are nice and does a good job with helping customers and I would recommend anybody to shop at best buy

Fun machine. Too bad it only comes with one controller.

I love that I can still play my PS4 games on it. Would be better if they came with two controllers.

My son love his game it was worth the money thanks Best Buy

Way better then my Xbox in store service was great

I recently upgraded my Tv to a TCL 75" QM7 and finally upgraded to a PS5. I got the disk version with 1TB SSD. I will for sure upgrade that to a 4TB SSD shortly. Love it so much. Got it on Xmas promo and on 24 months financing with the BestBuy credit card too.

Best Buy’s products are always top notch and they back them up with no hassle returns or they will troubleshoot a problem if needed. Never have I had a problem with them and would recommend them to anyone who asks.

It is what it is , no issues so far . Just wish it didn’t get as hot so fast .

Awesome Service, Thank you! they were really quick, I showed up, I selected in the email that i was t the store, I was greeted immediately and given the gift. Overall took about 3 minutes! Again, really great service, highly recommend utilizing Check Ins for pick ups!

It's awesome and i love it, it's just that the box shows the console standing vertically but doesn't include and stand for that purpose.