Customer Ratings & Reviews

Nice console but cannot get PS5 to play BLU RAY in full Dolby ATMOS mode even after changing audio settings

The non slim is better but it’s fine the overall process to backup and restore a ps5 is lame

Great product no issues. Easy to install awsome quality

Is a good console, just the controllers has a low durability battery.

Does everything desired just not a ton of storage. Great buy from holiday sale.

Chirstmas gift for gandkids cant wait to see them open it

It's a good product, very good resolution and good amount of games available

Good graphics, but all other extras are expensive addons

Got as a gift for my boyfriend and he loved it plays it everyday

Great game I love it I will buy a game it was great buy

Son likes playing on it. Took a little bit to set up online names.

Love it ghgjjjiv ddrtii go inijhfdhijjdfvh i bfbhvnjjccxc

Not the best value deal you can get. A slim and some bundles.

missing power cord. for $500, nothing should be missing!

Staff is not friendly, online payment is not flexible

Nothing but problems. Arrived late. Missing packaging and most of the accessories. Console was just banging around in a box half wrapped in bubble wrap with the controller and cables in a dirty Ziploc bag. All the surfaces looked like it went through a dryer with a load of gravel. The disc drive sounded like a gas weed eater starting. As bad as the product was, the customer service was worse. Sadly it's more of the status quo.

This PS5 is now exhibiting coil whining when playing games. It doesn't seem to be coming from the disc so the only other option is the cooling fan. I have an original PS5 from 2020 and haven't noticed anything this noisy from it. Sure, the Blu-ray disc is loud at first, but there is no whining noise coming from it.

If there is 0 star I’ll give it to them I ordered ps5 open box Excellent condition but I got used one many scratches on it and there is no cable no controller nothing i recmond dont trust best buy any more

I bought a PS5 from Best Buy and only used it twice. The second time I played it—for just 10 minutes—it overheated and shut off completely. When I tried to return it, I was only 3 days past the return window, and they refused to exchange it or offer any help at all. Best Buy clearly doesn’t care about their customers. They just want to take your money and push expensive protection plans because they know the products they sell aren’t built to last. It feels like a trap—sell defective products and make more money off “warranty” plans. I spent a lot of money on something that stopped working almost immediately, and Best Buy’s solution was: “Too bad.” Shop somewhere that stands behind what they sell. Best Buy has lost my business for good.

I believe I got the best price on this PS5 in recent time.