Customer Ratings & Reviews

The system is awesome and Best Buy customer service was very helpful

I love ps5 and the fortnite skin and for a cheap price

Mom got this for me for Christmas. its still sadly under my Christmas tree. its to bad i can't use it until the 25th. i hope i enjoy it. will send pictures and full review when i open it! but i will say before, that i hope 1 Terabyte is good. my brother has one and is always running out of space. 12/19/24

If you're still playing on PC or Xbox, grow up. Move out of your moms basement, be a man, and get the PS5!!! Lets go!!

I came to this location to purchase a new gaming system and an employee named Daniel helped me out. He was extremely helpful and friendly, and assisted me with finding the correct gaming system for me. Great costumer service on his part!!

Get a ps5 i love it best exclusives partnerships etc

Everything works fine just working on getting the code that it’s supposed to come with.

Excellent and speed drive-up pick up. employee was very nice and professional. Everything was set to order and in clean and brand new condition.

Product as pictured and described online. Received my email that order was ready in 90 mins. Curbside pick up was seamless.

It’s an excellent gaming system, now I can play games with my little buddy online so I can be there without being around his mom

I’m extremely happy with it. My kid loves it and apparently it came with a bundle,. That’s gonna be rare one day

My daughter loves it. It’s her early birthday present.

Great entertainment enhanced by wonderful functionality and technology!

everything went good and it was an easy pick up it was fast and gave it to me fast.

Great Upgrade from the ps4 and it comes with Fortnite.

So I ordered the PS5 Fortnite Console Bundle on February 1st 2025 and a few other things like controller, extra charging wire, charging Dock and 2 games, oh” and also the protection plan for the PS. Well I received everything BUT the PS5. Its not available anymore and it didnt say that while I was ordering it, nor did it say it after. So I messaged them and they said its OUT OF STOCK… They tell me it will be available by the 14th and if I dont receive it by the 24th they’ll give me a refund. I dont want a refund I want a PS5 console. So Today after days of being agitated and annoyed I just did a full refund. So moral of the story ‘CHECK AVAILABILITY BEFORE YOU ORDER…. Save Yourself from being Annoyed..

Ordered the cobalt fortnite disk version and got sent the digital version by "mistake". Went to get the issue resolved in store but they said they couldn't replace the console with the one I wanted because they didn't have the same exact product in stock. The key difference being the fortnite code which I told them I didn't care about at all. But they were kind enough to offer me a generic disk console for a mere $70 upcharge. Yeah no thanks.

It came broken and the side panels were torn off and controller had drift

Product is great, only took best buy a month to deliver