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Customer Ratings & Reviews

$599.95
Save $98.05
The comparable value is $698.00

Customer reviews

Rating 4.8 out of 5 stars with 1754 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the product's overall performance, particularly its clear graphics, and appreciate its sleek design and ease of use. They also praise its fast loading speeds, convenient size, and surprisingly quiet operation. However, a few customers have reported concerns regarding heat dissipation and the durability of the disc drive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,754 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best newgen console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having a good time with it. It's sleek and runs all the games I need. +Astrobot is fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift for Hubby!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband owned the PS3 for years and out of the blue it stopped working. He’s not a huge gamer by any means but it’s something he enjoys in his free time. After not playing his PS3 in a couple years, I decided to buy him (us) the PS5 as I’ve heard the picture quality is outstanding and it’s so realistic. I bought him a bunch of games, the console, controllers, etc. He was so ecstatic that some games have a colorblind feature (something his old console didn’t do). He really enjoys this new consoles and all the games so far; his favorite the Last Part of Us 1 & 2. The only thing we noticed is the storage fills up significantly fast so I’ll have to buy a separate storage thing for this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth the buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas for my teenage son as he had a PS4. I love that you can still use the PS4 games on the PS5 console. Love how it's not bulky and a simple setup. Definitely worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice playstation, smaller than the firat so it helps save space its fast and smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior graphics

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are superior. Love the fact that the games are all downloads instead of having them on disc. Prevents scratching and the game not functioning. The design of the console is slick. It also pairs nicely with my backbone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent excellent excellent excellent excellente

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use, light weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work well. No noise or interruptions. Without a desk, it's easy to purchase games online.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    GREAT CONSOLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend. It has quick loading times. It is a lot smaller than my regular disc version, but it works just as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    loving ps5 now from junky xbox micosoft junk.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got 2 xbox series x before this and had trouble out of both of them from lagging bad and controller delay, so i decided to try ps5 slim and im so impressed of the speed and the video graphics, im glad i swapped to the ps5 now, i will never own another micrsoft product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I got it before the price increases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever PlayStation, system itself is great! Not a fan of the controller with my hand being a little larger, making the controller a little awkward to hold. Prefer the beefier Xbox controller but a lot of my online friends went PC and PlayStation. Anyway great console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-level visuals and immersive gameplay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are incredible — everything looks sharp, detailed, and truly next-gen. It really feels like gaming has been taken to another level. Performance is smooth and fast, and the overall experience is immersive from start to finish. This console makes every session feel premium.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Rip Off.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy open box. The vouchers won’t be included. And their shipping times are not accurate. Im not the only reviewer that encountered this issue. Best Buy knows about this but just passes on the cost and loss to its customers. I could’ve saved over $100 & just got the regular digital version without the extras. & I would have returned it, but my son purchased it thru my Klarna account & he already set it up. I’ll never buy from here again. There’s no option to complain to customer service about the missing vouchers. Buy from game stop, I’ve always purchased used consoles from them & had no issues. I had better luck buying PlayStations on offer up than with Best Buy. This is my first time buying a console from Best Buy & my last. Never again. They can’t even provide the items that were supposed to be included, & that I paid for. I paid and held up my end of the deal, but they don’t even have to give u what u purchased & they won’t. Ud think after spending almost $500 that ud get a decent product. I could have just got one on offer up, and probably should have, but wanted peace of mind with my purchase, and I didn’t even get that. Best Buy is too greedy to give u what u pay for. False advertising.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    runs quietly and smoothly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this runs quiet and very smooth i have had it for half a year now and no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice graphics

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this platform for a while. I have been using the competition since the 360 came out. This is a very nice unit with very nice graphics. I'm not a gamer by any means. I'm in my 50's and use the console when I have time. My only gripe is many games require an online account to unlock the full games, even the games on CD.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Great console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a PS4 for the longest time and I can see the difference in the speeds and quality (esp paired with a good TV) with the PS5. Controller is great, the longer hand grip fits my hands perfectly. The storage is good enough for like a game or two, that's how I play anyway so it works well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I bought ever, great performance, easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    PS5 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PS five very fast easy to use. I would recommend you buy it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came right to me time supper quick delivery and this is a great gaming system, it’s easy to work fun and entertaining.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Slim for the win

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim design! Is slightly smaller than main PS5! Graphics and everything about it are great too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome console.. the graphics are amazing and the game selection is never ending. I would highly recommend one as a gift during the holidays or just as a surprise.

    I would recommend this to a friend