Customer Ratings & Reviews

I am surprised with how fast this device processes in comparison with PS4 that I had previously. Delivery was okay. I wish it was more like a robust boxing skill with some fillers inside. But it’s okay overall. The device itself is 10 out of 10stars. I already enjoyed a lot to make even with what I paid.

good console they gave me it looked like new when I received it

I understand that this was an open box unit but the fact that the ps5 was had an HDMI port issue and QC completely missed it is kind of ridiculous. The port itself is not completely broken. But the fact that you can tell whoever previously owned it “yanked” the cable out often so the tolerances are non existent. You could breath on it wrong and it loses connection to the TV it’s hooked up to. Yes the device turns on, yes it “functions”. Would have rated higher if device didn’t have the port issue. Save yourself a potential headache and just buy new and don’t do open box. Unless you like to go to the casino then by all means go for it. Me personally, I like my risks discounted… my regrets, not so much.

I loved the price of this and for the slim ps5 it was a great deal. I love playing PlayStation and buying from Best Buy was the best thing I could’ve did to secure this ps5. Also come with a lot more storage than the regular ps5. Highly recommend.

Amazing gift for my friend! I appreciate the Best Buy team for helping me obtain it quickly, efficiently and securely!

Great product, the kids love it ,ps5 have alot of game to chose from

Great console. Went from the PS3 to this, so it was a huge upgrade. The only downside is that my console disconnects from PSN every once in a while.

Best gift my gradkids received that year. The all use daily

Great product. Great experience with Best Buy from start to finish. Buying online to picking up the product the same day! Quick and nice. The product is also great. Wish the internal storage could be larger but the system is good.

This console is more confusing than PS4, but the graphics are fantastic. The speed is much better, as well.

PlayStation is PlayStation. I have both, this one by being slim makes it easy to fit in small spots, the Fortnite is a plus but overall ps5 is always good

This product is a good console and reliable. i play with my son and other family members! Very fun and good to pass time!

I got 2 PlayStations i definitely recommend my kids loved it

Really great deal and product plus with the game is really nice

It would be nice if they offered a little more internal storage at this price point for the hard drive only model, but for the most part it's a great console.

Love it! Got it for my nephew and he uses it everyday.

At the time of purchase this was $400. The Ps5 has been an absolute gem this generation with quality games.

Daughter loves it, plays it almost every day. Great deal!

I love Best Buy because they have everything that you are looking for the workers are nice and does a good job with helping customers and I would recommend anybody to shop at best buy

Me encanta mi consola, la mejor inversión gamer que pude hacer …