Customer Ratings & Reviews

I recently purchased a PlayStation 5 from Best Buy, and the entire experience was outstanding from start to finish. The ordering process was smooth and straightforward, and I was thrilled to find the PS5 in stock — something that hasn’t always been easy elsewhere. The customer service team was incredibly helpful in answering my questions and guiding me through the pick-up process. My order was ready right on time, and the store staff was friendly and efficient when I went to collect it. The packaging was secure, and the product was in perfect condition. What I appreciated most was how organized and professional everything felt. Best Buy really made the entire process stress-free, and I felt like a valued customer every step of the way. I’m now enjoying my PS5, and I wouldn’t hesitate to use Best Buy again for future tech purchases. Highly recommended for anyone looking for quality products and excellent service!

Its a very good game love the graphics an the design, love it.

Got this last year for my son and he has loved it so much.. great quality, solid construction. Graphics are incredible

Such a great console! My son loves it. He says it’s much faster than his older PS4. Loves the NCAA game to play on it as well. We ended up buying the stand to go with it so his will stand behind his tv better than laying flat. So far it’s been a great buy!

Love the graphics. Amazing colors and load up speeds.

In my opinion, the PS5 remains the best console in the market, and I have no regrets about my purchase.

Great ps5 obviously, the side very small an d powerful at the same time, and coming with Fornite was fun.

Great value price item and great employees very satisfied with my item purchase and the help of Your employee for taking the time and trying to help me get a better understanding of the item I purchased and was very understanding of my concern

The PS5 is a great upgrade from the PS4 because it is faster, has better graphics, and you can easily invite friends to games and parties! The new controller design fits well in your hands and the heptics are greatly improved! Would highly recommend this gaming system!

I had a great experience at Best Buy picking out my PS5. The staff were super helpful, explaining the differences between the Digital and Disc Editions, which made choosing the right one easy. They also guided me on accessories and games. Excellent service—I couldn’t be happier with my purchase!

I bought this console as a birthday present to myself, man I absolutely love it! I’m glad I purchased the Fortnite Bundle as I love playing almost every night. Great graphics show up in stunning colors and smooth transitions between frames. I’m so happy for this purchase!

The product PS5 I bought has been excellent. My son is so happy to get it for Thanksgiving. Shopping experience at BestBuy has been great over the years.

Ordered my PlayStation 5 online for in store pick up. Pick up was a breeze! Highly recommend! The system its self is amazing! If you are looking at getting a new system look no further. You won’t regret it!

Super amazing my son loves it and it comes with a controller

Great product haven’t heard a peep from the kids since I bought it they all love it

As someone who just bought their first console. I highly recommend, especially since it’s not the first in my household. My husband has his own and I finally broke down and bought my own so we don’t have to share. I bought just the digital version since most games now are digital and I don’t really wanna have to keep track of a disc all the time. And I love the free game that came with it. Astro bot was very cute of a game. It comes with 1TB of space but if you’re a heavy gamer then you may want to buy extended hard drive for extra storage space. I opted out since I only play a few games.

Using it over a year. Absolutely enjoying it, was dreaming to buy for a long time

I bought the PS5 around thanksgiving, it was at the best price available anywhere. The shipping and delivery was quick and seamless. The whole experience was perfect. I would definitely recommend this purchase and mostt electronics from bestbuy

It's an excellent device that my son can easily play on and have a lot of fun. It works perfectly and is very fast. There's a huge difference between PS4 and PS5, with the latter significantly improving!

Amazing everything work perfect and the attention in the store was great The PlayStation works perfectly everything was new nothing of a open box or something i saw a lot of reviews saying they got a open console and no its not true