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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 955 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers value the PlayStation 5 Slim Console Digital Edition's enhanced graphics and performance, citing faster load times and smoother gameplay as significant advantages. Many appreciate the console's size and ease of use, along with its competitive price point for the bundle offered. While some miss the disc drive, most find the digital-only format sufficient, and concerns about battery life and fan noise appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 955 reviews
  • Rated 5 out of 5 stars

    P5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product overall customer service was great. Made my pick up very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best system I ever had

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great. I use it everyday till this day. Spider-Man was a great game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playing his new ps5. Love that its digital and don't have to worry about disk with him, with other systems he would tend to misplaced them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gift for yourself or anyone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a birthday present for a close friend. He's enjoying every second of it, and the customer service for my purchase was spectacular. Thank you Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to use. Setup was relatively straightforward. A little difficult for me to get used to the controls since im new to them but its nothing too bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the slim look on the ps5 I wish I could’ve had the 30th anniversary one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS 5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ultimate gaming system, I wouldn’t recommend anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Playstation but the Spider man 2 was a present surprise. I never would have bought ir, but i ended living it. The game play was quite exciting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ps5 horrible customer service waited 30 min in line iust to get my ps5 and the line was not long at all great ps5 horrible customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, awesome! Very versatile! Bought a second one for my dad. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There’s always a bad one, and I got it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after the first use. Exchanged it within a week or so without any issues. New ones been working great since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a while ago but this game system is the best

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Open box buyers beware!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this 2 stars because it’s misleading. I understand open box policies but it seems a little ridiculous to buy this “open box” just for the console when Best Buy apparently allows people to steal. If you purchase this open box just be aware you will probably not get the game. Also, if you want the game for free, you can purchase this, redeem the game code, and return the console, which Best Buy will sell as “open box”. Don’t be a victim and just cough up the money for a new one, open box isn’t worth it since you pay more since you now have to also buy the game. Console was fine (untouched) since whoever bought it just wanted the game code so 2 stars is for my experience and how Best Buy chose to handle this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone in my house has this gaming console, its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute gem of a console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bundle was a great value for the money. Set up for the console was 10 minutes max, and was able to enjoy all the next gen capabilities!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, been having so much fun since I’ve gotten my PS5, been wanting one for a while now and I was finally able to get my hands on one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Hardware and exclusives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS5. Great games, great software, and great support from 1st and 3rd party developers. I really enjoy the controller features too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had my own gaming system so I've been LOVING it!! My son and I are really enjoying the spiderman game it came with too. (:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spider-Man goated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console overall, highly recommend to anyone and everyone! Spider-Man is an awesome story line gotta try it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bundle Ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and the bundle even included a free game!

    I would recommend this to a friend