Customer Ratings & Reviews

It works really smooth definitely recommend more of you rather buy games online then having disks.

They brought the ps5 in perfect condition, the ps5 is perfectly safe with no scratch marks nor any damage to it and it was easy to connect and Start playing

Console is so good I had to buy one for my nephew.amazing product

It was awesome, easy and fast to get it. And they also have a awesome deal everyday!

Decent console, and their playstation plus is pretty competitive with Xbox game pass. I loved playing Detroit become human and for that reason I'll give it 5 stars instead of 4. The game is legendary, and if you don't have a PC playstation is the only way to play it.

I recently purchased a brand new PS5 from Best Buy, and while I really enjoy it overall, I’ve noticed a strange issue. The console runs games perfectly with no problems, but when it’s sitting idle on the home screen, it sometimes freezes and then shuts off on its own. Since this system is brand new, I’m curious if this is normal or if it might be a defect. I’d appreciate any guidance or troubleshooting help from Best Buy or Sony. Other than that, I’m very happy with the purchase and the performance during gameplay.

still using mine till this day with no issues! works just like new

I love my Playstaion 5. very convenient and I love the slim design.

Have always wanted a game console ever since I was a kid and was extremely happy to finally purchase one at Best Buy !

My boyfriend is super happy with his ps5! I’m not much of gamer but he has gotten me into it ;) and the newer effects with the controllers is pretty cool, as for some games, the controller makes noises, you can blow into them, etc…

Super happy with my new PS 5! Everything was just as described!

Got the PS5 at a really nice price. I got it for 449 but then a week later it became 399 and best buy customer service is so amazing and they were able to price match me to that price and gave me a refund of 50$. I am very happy.

Nice servise im supper happy with my product siuuu

PS5 brings instant joy into the house. Very interactive gaming system.

Excellent product, to this day I still enjoy it everyday. Amazing purchase

Works great as expected, i am very happy with this product.

My daughter loves this console. She is always playing some game and is fully engaged while playing.

Got this for my boyfriend for Christmas last year and he loves it!

Amazing customer service! The pickup is so quick and efficient. Excited for my husband to open this for Christmas!

Very sold does what you'd expect from a ps5 runs very good