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Customer reviews

Rating 4.9 out of 5 stars with 7148 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 7,148 reviews
  • Rated 1 out of 5 stars

    Bad best I experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PlayStation was never delivered and the tech support could not do anything for me . I had to wait 2 weeks to even get my money back .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crapped out on me within 60 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out on me after a month :( didn’t do anything wrong and even had it on its side because I knew standing it up was better for it, and it just stopped working

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work after 3 weeks and it was very disappointing because my refund window was done so I just traded it in at a GameStop and controller was sticky and the start button was stuck.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game stop working the same week I’m not happy about this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my fiancé today for his birthday and it doesn’t even work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console stopped working tried to get it fixed they said motherboard was defected. Had it 24 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Play Stationt never funtional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my bad desition in the best buy store with a products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Digital wasn't reliable.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital PS5 wasn't at all reliable. Had to return for the regular console.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't get my product.driver not delivered my items

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Rude and open box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was open manager didn’t care remote rattles and PlayStation lags shouldn’t of bought it…

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Technical Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t work, when using a wired headset it doesn’t work correctly . The connection is 3.5 jack - I’ve tested with other headsets & other controllers - same issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible all around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor experience no warranty protection no console support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get this product even though it was for my daughter for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive my package and I was pretty mad but atleast they refunded me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 not working

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You buy it 6 months later and no, it doesn't work and it has no warranty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Don't Care For Its Customers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 console and it was not at my door when i got home. I called to make best buy aware and was told they could not help me i give bestbuy a bad review.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No order yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never got my order. Went to the store after being told it would be ready

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t receive my package and they won’t refund or redeliver 0/10!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item and stop working 1 month later

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ps 5 is not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't work. It is not good for the money.it take to long to download if it's does.

    No, I would not recommend this to a friend