Customer Ratings & Reviews

The PS5 is as was advertised on the site. Everything in the box and works perfectly. The PS5 runs quieter and cooler than my PS4–not sure why I waited so long to upgrade. Works great. Video much clearer and games load faster.

i’m obsessed with this console, graphic wise and performance wise is really good. I was debating to get the pro but you can’t really tell that much of a difference. Honestly, it’s amazing.

It arrived within 2-3 days, on a Saturday. It was supposed to be delivered by Tuesday, but it came early. The PlayStation 5 arrived in perfect condition, plays beautifully, and is a big improvement from the PS4. However, if I had to criticize, I'd say it could have come with more storage. Additionally, I wish it had come with a stand. I'm more likely to trip on the charging cord, and the PS5 could slip off my desk.

Great holiday price for a great system! If you don’t mind buying digital games this is your entry point into the PS ecosystem. The disc drive is sold separately if you later want to play discs or watch physical movies.

Perfect fun combo. Since the purchase experience to ps5 inself, all was perfect. 10/10

Best gaming system to date! Meets all expectations and more. One step under hard-core gamer so I’m glad I went with this console. Anymore would be too much. Perfect size and very well behaved.

Runs fast, looks great, and the controller is next-level. Big console, pricey accessories, but the exclusives make it worth it. 9/10

Great console to play digital games. Easy setup and a great console feels great playing games on here. I prefer the disc version because I collect games. It was great that this was available at Best Buy.

Love it, works good. Fits perfect on my shelf. Easy to use.

Ok, so I’m an older gamer that hasn’t played for many years. Since kids are getting older and not around as much, I thought it would be nice to have some form of entertainment other than just sitting around watching tv. Last console I owned was Xbox 360. This is definitely an upgrade. I was skeptical at first but it’s been kinda nice to just casually play some video games again. Graphics are great and the system is ever fast.

The PlayStation is one of the most popular and iconic gaming consoles in the world, known for its powerful performance, cutting-edge graphics, and an extensive library of exclusive games. Whether you're playing on the PS4 or the newer PS5, the PlayStation offers an immersive gaming experience with fast load times, stunning visuals, and smooth gameplay. It also supports a wide range of genres—from action and adventure to sports and role-playing games—catering to every type of gamer. With features like online multiplayer through PlayStation Plus, a user-friendly interface, and backward compatibility (on PS5), the PlayStation continues to be a top choice for both casual players and hardcore gaming enthusiasts.

Great console. My kids loved it. Everything works perfectly and we’re having a great time playing all the different games. Thank you BestBuy for such a great deal. Looking forward to more deals like this one!

Excellent choice for very quick and easy gaming, new design allows for little or no space to be taken up compared to old design. I’m coming from a high-grade pc in order to play some exclusive titles and I am very impressed with the 1440p at 120hz performance with little to no hitching or stuttering.

This was ordered for a company giveaway. The PS5 was in stock and when it arrived, the box was damaged, not a good look for a giveaway, Best Buy gladly exchanged it for me. Then there was a price drop of $100.00 and Best Buy credited my card back the difference. Although it was hard to get a person on the phone to call about my issues, once I did, Best buy handled my problems great!

It has been really good it works well i have it on constantly running! Still no lag or stick drift on the controllers can ask for it better

The PS5 is great, I switch from Xbox so I can play the exclusive games that are on PS5. But great team at chesterfield from making sure I had everything I need!!

Came from a PS5 slim and i really do see a difference in the quality in games, the load times are faster and the fans are barely there which is nice because no noise. Definitely worth it and would recommend even if you aren’t a daily gamer.

I bought this ps5 a little of a month ago. I love It so much! It has a lot of games that I love playing. The storage is great, quality is amazing, and the size of it.. makes it very easy to bring along while traveling! If you’re thinking about buying it? Please do! Best Buy has the BEST electronics !! Everything is amazing about this product!

Can't go wrong with PlayStation and it was another great experience from Best Buy. Fast, easy, and a competitive price.

Works perfectly fine, even ordered it barely pre owned and it came in basically perfect condition. Have had no problems with it.