Customer Ratings & Reviews

I haven't bought a game console since the Switch in 2016. I genuinely regret that because the PS5 performance and PS Plus catalog are awesome! The console even looks amazing and the features of the DualSense controller are genuinely entertaining. Based on reviews I've found online, the PS5 performance beats the XBox Series S/X

The PS5 Slim from Best Buy is an absolute game-changer! It's sleek, quiet, and fits perfectly in my setup. The performance is just as impressive as the original, with faster load times and stunning graphics. Def enjoying better game play than with my previous Xbox One. Best Buy's fast shipping and easy pickup made the whole experience seamless. Highly recommend!"

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with both the product and the buying experience. The PS5 is everything I hoped for—fast, powerful, and packed with amazing features. The graphics are stunning, load times are nearly instant, and the new controller feels great in my hands. Best Buy made the whole process easy and smooth. Shipping was quick, and the console arrived in perfect condition. I highly recommend the PS5 to any gamer looking for the next level in performance and gameplay—and Best Buy as the place to get it!

"The PlayStation 5 Slim Digital Edition is, without a doubt, the best console I've ever owned. The performance is spectacular; games load in seconds thanks to the SSD, and the 4K graphics look stunning and fluid. The new 'Slim' size is much more manageable and fits better in my entertainment center, which is a huge relief compared to the original model.

extremely fast shipping and super easy to set up. i ordered it for pickup but it went out of stock before i could get it and best buy worked with me so fast to ensure i got it before the holidays. great memory and very fast given that it’s used. very good price

Picked up the PlayStation 5 Digital Edition from the Durham store after ordering online. The process was smooth and the console works flawlessly. Fast load times, quiet operation, and great performance overall. Perfect upgrade for anyone moving to next-gen gaming.

I’ve been using the PS5 for a while now and overall I think it’s a really good console. The first thing I noticed is how fast everything loads compared to older consoles. Games start up really quickly and the loading screens are way shorter, which makes playing feel a lot smoother. The graphics are also really impressive. Games look super detailed and run really smoothly, especially if you have a good TV. It definitely feels like a big upgrade from the PS4. Some of the newer games look almost like real life, which makes the experience a lot more immersive. Another thing I like a lot is the controller. The DualSense controller feels really different from older PlayStation controllers because of the vibration and adaptive triggers. It actually makes certain actions in games feel more realistic, like pulling a bow or driving on different surfaces. One downside is that the PS5 is pretty big, so it can take up a lot of space depending on where you put it. Also, the storage can fill up pretty quickly if you download a lot of games. Overall though, I think the PS5 is worth it if you like gaming. It’s fast, the graphics are great, and the controller makes games feel more interactive. It definitely feels like a big step forward from the previous generation of consoles.

The PlayStation 5 is everything I hoped a next-gen console would be and more. From the moment I unboxed it, the sleek futuristic design and solid build quality made it feel like a true leap forward. Performance is outstanding. Games load almost instantly thanks to the custom SSD, which completely changes the pace of play. No more long loading screens—just jump in and enjoy. Graphically, the PS5 shines with ray tracing, 4K resolution, and smooth frame rates that make worlds feel alive and immersive. Titles like Demon’s Souls and Spider-Man: Miles Morales really showcase what this hardware can do. The real star, though, is the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion I never realized I was missing. Whether it’s the tension of drawing a bowstring or the subtle rumble of raindrops, it makes every game more engaging. I also appreciate the new user interface. It’s clean, fast, and makes switching between games or apps seamless. Backward compatibility with most PS4 titles is a huge bonus—I can replay my favorite older games while enjoying noticeable improvements. Overall, the PS5 is a powerhouse. It feels like a true step into the future of gaming, offering speed, visuals, and immersive features that set it apart. If you can get your hands on one, it’s absolutely worth it.

My grand daughter loves the new game system. Small size, easy to fit on small shelf below TV, up and away from little ones. Sleek design, game speeds much faster while playing online.

A truly superior console. Highly detailed visuals and crisp graphics. Buttery smooth responsiveness and controls. Near instant load times. Get one! You’ll love it!

Bought this for my boyfriend for Christmas - he was so happy with it! Sleek design and amazing graphics. Buying from Best Buy was way easier than I anticipated, and delivery was super quick.

The PlayStation 5 Digital Edition is an absolute powerhouse and a bold step into the future of gaming. From the moment you turn it on, it’s clear that Sony designed this console to deliver speed, immersion, and visual brilliance at every level. The standout feature is performance. Thanks to its ultra-fast SSD, load times are almost nonexistent. Games boot up in seconds, fast travel is nearly instant, and the entire experience feels seamless.

The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!

Love this Ps5! The older model is great, but the newer one looks fantastic, same performance with a sleek new look. Playstation has the best exclusive games, an awesome app to purchase games away from home. Bought this version as my secondary ps5 to use with the ps portal when they are available. Easy maintenance for cleaning, can upgrade your storage with an m.2 ssd in minutes, and so many accessories to choose from. Have and will always buy Playstation. Get one!

This PS5 Slim runs super smooth, and I love how much quieter it is compared to the original model. Setup was quick, the graphics are insane, and the load times are almost instant. The slim design also fits perfectly in my setup sleek and powerful all in one. Totally worth it!

Order this PlayStation for the theater room. Within 2 days it was overheating and turning off. Went back to best buy and they replaced with no questions asked. The new PlayStation works wonderfully.

I have been wanting a PS5 for a long time and so glad I finally got it. The slim is perfect for storage. The graphics that the PS5 is too notch!

My boyfriend loves his PS5. The controller that comes with is top tier, the storage (over 800gb) is amazing, the sleek design sits beautifully on our dresser. 10/10 recommend.

I’ve had my PlayStation 5 for a few months now, and it has exceeded all my expectations! The graphics are stunning, with vibrant colors and a level of detail that makes every game feel immersive and next-level. Games load almost instantly thanks to the super-fast SSD, which is a huge improvement over previous generations. The new DualSense controller is another standout feature—the adaptive triggers and haptic feedback really add to the gaming experience, making it feel more interactive and realistic. The PS5’s UI is sleek and easy to navigate, and switching between games or apps is quick and smooth. Plus, backward compatibility with PS4 games is a great bonus; I’ve been able to enjoy a lot of my older favorites with faster load times and sometimes better performance. The PS5 also runs quietly, which I appreciate. Overall, I’d highly recommend the PS5 to any gamer looking for cutting-edge performance, stunning visuals, and an all-around great gaming experience.

Very good console fun to play with friends great quality excellent storage