Customer Ratings & Reviews

I have had the privilege to own a PlayStation since they came out with the 3rd gen console. And every time Sony makes a new console they never disappoint! I was a little skeptical due to all the complaints I've seen online but I'm glad I decided to buy this on Black Friday. They really outdid themselves this time. I can't wait to be able to play some of the newer gmes for this console!

Sleek and slim, great system overall - just as good as the base but on a diet.

Perfect Christmas Gift. My husband loved it. Its easy to use and fast.

Ok, so I’m an older gamer that hasn’t played for many years. Since kids are getting older and not around as much, I thought it would be nice to have some form of entertainment other than just sitting around watching tv. Last console I owned was Xbox 360. This is definitely an upgrade. I was skeptical at first but it’s been kinda nice to just casually play some video games again. Graphics are great and the system is ever fast.

I love it the speed, the gameplay the graphics all night, all worth it

Product is great. Best Buy did a great job. The first one was defective, Best Buy replaced no questions asked. The guy who delivered it STOLE my PS5, then contacted the company that delivered it and they were no help. But Best Buy replaced it again, no questions asked. Good service for sure from Best Buy

love the ps5 design and graphics wish price would drop more tho

Everything works great! Super fast setup, runs smoothly, and looks amazing. Perfect for gaming nights with my kids. Highly recommend!

Truck life can’t stop us from gaming — especially with the help of Best Buy.

"The PlayStation 5 is simply amazing! Since I bought it, every detail has exceeded my expectations. The graphics are spectacular, the loading speed is very fast, and the gaming experience is totally immersive. The DualSense controller, with its haptic vibration, makes every game feel more real. In addition, I want to thank Best Buy for offering me this opportunity and supporting my purchase. I recommend this console 100% to any video game fan. You won't regret it!

The PSS is the one of the game systems today, has a great display, and needs no memberships to purchase unlike Xbox. The PSS has a sleek look that's professional and light in the hands. The game system has multiple charger ports if you have multiple controllers, and that's an upside for the game. I think the PS5 is a little expensive, but it's worth it. If you do a comparison between the PS5 and Xbox is Xbox have a membership so by buying 600 for the game system, you will have to buy the membership to actually play games. That's crazy. PS5 doesn't have that, with a $100 dollar difference. I was going to buy an Xbox, but I had seen allegations that Xbox up charging their customers with the membership, and the customers was upset by this, and that was a considerable factor for me by not buying the game system. The PS4 I had usually got dirty easier and had dust, the one I have one doesn't and I like that, so I don't have to worry if the game don't work by the dust. On the PSS, the features are clean, expressive, and the PS4 is simple. My expectations for the game were fine because I really didn't inspect much change. The benefits of the PSS that's for me are that I can play games and talk with people. Pro and cons for having a PSS is experience with friends, and cons are the price due to inflation. This product is good for playing games with friends, and content making.

The new PS five Slim brings power and amazing graphics to your overall gaming experience by far one of Sony‘s best devices for gaming for sure and when paired up with the PlayStation portable. It is chefs kiss.

I mean its a PS5 great product, sleak design a must own for gamers

Good overall performance and quality graphics. Aside from loud noises and heat it generates, it is THE gaming console. Not even mentioning that the dualsense controller has set the standard in haptics feedback for the gaming industry.

I I recently purchased a PS5 from Best Buy, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was excellent. The staff greeted me right away, answered all my questions about the PS5, and made the whole process smooth and stress-free. They were very professional, knowledgeable, and genuinely helpful without being pushy. The checkout process was quick, and they made sure I understood everything about my purchase before I left. It’s rare to find a team that’s both efficient and friendly, but this location definitely delivered. Overall, it was a great experience, and I highly recommend shopping here if you’re looking for top-notch customer service and professionalism. I’ll definitely be back for future purchases!

The PS5 Digital Edition deserves high praise for its impressive performance and sleek design. Without the physical disc drive, it's more affordable and streamlined, offering the same powerful hardware as the standard model. It provides a seamless gaming experience with fast load times, stunning graphics, and access to a vast library of digital games. Overall, it's an excellent choice for those who prefer a digital-only gaming setup.

I love my new PS5. My family and I are PS people. I enjoy the fact that the graphics are incredible even on remastered games. It's kinda cool to be able to revisit old games but in higher resolution. Of course we either game share or purchase our games online because the system doesn't come with hard drive capabilities but overall i am satisfied. PS has yet to disappoint. ***and of course purchasing through BestBuy is always a pleasant experience❤️

Playstation 5 Digital is great. Works well and has great graphics. Runs games smooth as butter. DualSense controller is also super cool.

⸻ ⭐⭐⭐⭐⭐ 5/5 — The PS5 Is a Game-Changer The PlayStation 5 is everything I hoped for and more. From the moment I powered it on, I could see the leap in speed, graphics, and performance. The lightning-fast SSD means load times are practically gone — you’re in the game within seconds. The visuals are stunning, with crisp 4K resolution and smooth frame rates that make every detail pop. The DualSense controller is the real star here. The adaptive triggers and haptic feedback make every game feel alive — whether it’s the tension of pulling a bowstring or the subtle vibration of footsteps, the immersion is next level.

The PS5 is awesome—amazing graphics, super fast load times, and the new DualSense controller with cool features like haptic feedback. My girlfriend, who's not a big gamer, loves it. She’s into the quick load times and we’ve been having a blast with the PlayStation Plus Collection and some co-op games. It’s a perfect fit for both casual and hardcore gamers.