Customer Ratings & Reviews

Great customer service very friendly and nice product

Everything works smooth I recommend this ps5 for kids

I had the original PS5 but started to experience the console shutting down after getting too hot, given I live in a hot weather and don’t have AC in the gaming room, just fans, but since I bought this one, haven’t experienced any issues with heat.

Absolutely love my ps5. The performance is Absolutely amazing

Was a way better price than anywhere else, i did shop around. The uodated console also fits better in my tv stand.

The PS5 has been awesome so far. Games load super fast, the graphics look amazing, and the DualSense controller actually makes a big difference. Everything just feels smooth and easy to use. Definitely worth it if you’re thinking about upgrading.

Picked up the PlayStation 5 Digital Edition from the Durham store after ordering online. The process was smooth and the console works flawlessly. Fast load times, quiet operation, and great performance overall. Perfect upgrade for anyone moving to next-gen gaming.

Great game it worked great and everything came the way it was supposed to be

I recently visited Best Buy and had an excellent experience. The staff was friendly, knowledgeable, and willing to help with all my questions. The store was clean, well-organized, and had a great selection of products at good prices. Checkout was quick and easy, and I really appreciate how smoothly everything went. Highly recommend Best Buy.

Happy with my purchase. My kids love it! Performance is excellent, does not overheat and great perks

It’s a PlayStation how can you not like it. I love it so much I bought my brother one

My son loves his ps5 he hadbissues his old ps5 stopped working and we took it back and the warranty allowed us to get a new one.

I had a PS4 slim for over 4 years and I did love it but getting a ps5 was such a huge upgrade! The performance is so much faster, my games look and feel amazing. I bought 2, one for me and my husband and have 0 regrets. I love my PlayStation!

I had a ps4 slim and this absolutely is by far the best console I’ve ever owned!

It’s a PS5. It’s a beast. Get yourself and OLED display tv as well and you’ll be set. The cost of the online is lame, but otherwise it’s what you’d expect: awesome.

Great Purchase was very quick with assistance on locating the product in store and out the door to enjoy my new purchase

The exchange was fairky quick and efficient. The employees were nice and even gave some useful recommendations.

The online transaction went as smoothly as possible. Initially, it was supposed to arrive on Thursday of the week I ordered it in. However, to my surprise, it arrived on Wednesday making it a day early! But, the PS5 itself is fantastic. This is the "slim" model. I don't like that it doesn't come with a vertical stand for the console anymore, and if I want to use it in vertical orientation, I have to pay for the vertical stand now. Whereas before with the "non slim" version, it was free. I don't see why that little piece of plastic should warrant a charge of any kind. It should be free with the slim version also. But that is on Sony, not Best Buy. It also has a larger hard drive than the original version. But I love my PS5. It is so fast,, and so much better than the ecks box.

bought it as a gift and he loves it, won’t stay off of it!

Love this ps5 runs smooth and plays games great graphics are amazing as well best game system purchase I made in a while