Customer Ratings & Reviews

Customer Service was Spectacular, got handled well.

This console gets really hot when it is first setup

Performance wise, id give it 5 stars. But sadly the HDMI port stopped working after a few months. A very common issue on ps5. For the price point you’d think the most basic specs would be durable.

Bought this for my grandson. He plays all his games with friends. Love it

Had a ps4 which was going out. Replaced it with the ps5 but mainly use it for streaming. Constantly loses connection. Initially just used Wi-Fi but after too many connection issues I switched to a network connection. Still frequently lose connection. BTW I have a dedicated fiber optic service so I’m not sharing.

Love Sony and Love PlayStation. No complaints here. But the price could be better or better bundles.

Wish I went with the disc version, as digital games are very expensive.

I paid for the item online for on store pickup, it said ready in an hour. So I went to the store an hour later, I waited at the store for 6 hours. I spoke to several staff and the general manager, they all assured me without any doubt I would be leaving soon with the item I paid for, as well as online customer service, I was lied to by everyone, so I continued waiting, I waited and waited for 6 hours, until the store closed, never got the item and went home. It took 24 hours, not 1 hour.

Great item, good price, better service. Employees were very helpful and insightful!

It may be an oversight on my part but this is a digital PlayStation all games must be bought on line.

Pretty Good console overall. Controller durability is questionable though. I don't recommend dropping it.

I bought my son one and then bought me one to spend time with him

Even though I bought this item for my husband as a brand new item , it over heats , shuts down from time to time

Good customer service everything works well, was in and out of the store in a timely manner .

Great purchase, my son is beyond happy. Transferring data was smooth from his ps4 to the ps5 game system.

I had to go to the store three times to make the purchase. There was poor advice and poor service from the staff. With the console all good, no problem

Everything was great from the start of me, ordering to me, picking up guys in the store special things

There are great titles available for this system, and It doesn't take up a lot of space.

Product been working great & I really like the slim style of the PS5, much easier to travel with!

Great product. Prefer Xbox over PlayStation. Very fast console.