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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7116 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,116 reviews
  • Rated 4 out of 5 stars

    Unique piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin and sophisticated device, I would really love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it nerds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Works fine. Barely any games but cool console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s fine. Setup was super easy to do! I would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box PS5 itself was in excellent condition. Everything worked perfectly but i'm giving it 3/5 stars and thats because it included the wrong charging cable for the controller and no power cord, Which would've sucked way worse if i didn't have a spare power cord from an old PS4 and a USB C to USB C on hand to charge the controller.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Ps5 bundle and received a defective controller, I tried in every way to get them to either fix or exchange it. I was still within the 30 day they say they give and in no way did anyone ever care to actually help me, I went to the store, called multiple times, called the manufacturer and nothing. I would give it a better rating if they at least cared to help

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gameplay/ System updates

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to fix’s there HDMI port asap for as much money we pay for these systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5, good product i would say but the price should be lowered just a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. No surprises, Exactly as I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was iffy about the purchase at first, but it’s definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, highly recommend getting one, fun for all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller developed drift within only 2 months while ps4 lasted much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Got it for my son, but I may use it more than he does...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but the controller did not work correctly out the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUI is tough to acclimate to... but the game sharing is excellent. Love that feature.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible customer service, do not buy PS5 through them! When my package was never delivered and then figured to be stolen they did not refund or replace it, nor did they follow up on any of the case numbers I opened for it, I had to continuously follow up only for it to not be resolved. Guess I’ll have to get it somewhere else I can actually trust.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sleek look is great and doesn’t take up much room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great place, great staff, great prices and options!!"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay but I didn't like it because it was just digital

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 has issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 shuts off when in rest mode, and even with rest mode turned off it will sometimes shut off when I'm on the pause screen for a while and then shut the TV off. It isn't consistent. This has been happening from the moment I got it a few weeks ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, and customer service. Online purchases are the best!

    I would recommend this to a friend