Customer Ratings & Reviews

Ps5 well worth it! Great games great console, plus the slim is much lighter than the original

Love the Ps5 works amazing no problems and will continue to buy products from Best Buy

Great product, also the delivery time was amazing.

The slim profile is very great and i love the new design however i don’t believe it should cost 50.00$ more the the original counterpart due to it lacking the disc drive and missing the vertical stand! Other than cost I’ve never had nothing negative to say about this console!

Its a great product nd my son enjoys his. No network or hardware errors and its working great after updates!

I brought the original. This version is better alot lighter and compact easier to open and add memory stick. Also having the option to add disc drive is a big plus. Transfering data from ps5 to new ps5 easier than I thought.

Awesome console, but it was really the in-store experience that made the difference! It was so easy picking it up in the store. Super seamless, I bought a few things at once, and they also helped me pack everything, even offered to take me to my car as well. It was the best buy, literally!

Love it so much, it does what i want it to and takiles no time to load the game

Everything went smooth. The store personnel was polite and professional. The PS5 is a great console

Given the fact that I was just playing on PS3 before grabbing this. The PS5 is practically an upgrade of a lifetime. I mean everything better, faster, and so much more enjoyable. I absolutely love it. I wish I could bought it sooner

Awesome system. My kids love it. It arrived on time before Christmas, It remains an amazing console. 1TB Storage, Incredible graphics, all around the console is a powerhouse. And the Best buy staff were very friendly and helpful.

Love my playstation. No other console stands a chance. There’s tons of games to choose from in the app store, excellent performance.

Swift and easy, I always enjoy my time at bestbuy. Attentive staff that always handle your needs with care. As for the playstation, I feel that the console sells itself. The load times are fast and gaming in 4k (with the right monitor) is unbeatable. I don't yet see a need to upgrade to a PS5 pro since the regular PS5 handles all of my needs.

This has been a real gem! Backstory - got scammed on Amazon (not Amazon's fault) and paid close to $700 for a PS5 bundle. Spent the next 3 months troubleshooting. Our son was frustrated and pretty brokenhearted. His PS4 was demolished by a friend unnecessarily and he waited patiently for something to replace it so he could talk and play with his friends. That day came and went in flames. Fast forward 4 months, I returned the trash I bought off Amazon and purchased this digital from Best Buy! It worked properly and was so easy to install. The look on his face was priceless. He plays and converses with his friends on the weekends and we have no issues. Awesome! Just Awesome!

The PS5 delivers impressive speed, stunning graphics, and incredibly smooth gameplay. Its DualSense controller adds immersive feedback that makes every game feel more realistic. Load times are almost instant, and the system runs quietly. With a strong and growing game library, the PS5 offers one of the best gaming experiences available today.

I love this console. It's my most played system, and the game selection is good as well. Just give it some room to breath wherever its sitting.

Love it so.much better then my PS4 fast speeds and way better performance

Was to pick up the PS5 on 12/19. As I had to be there a week early I stopped and asked if I could go ahead and get it. Store pick up guy (can’t remember his name) was totally awesome! Realized my Best Buy total repair was paired with my phone. Fixed that also! The best customer service.

Product wise it's good. Brand new package, nothing is damaged via shipping or storage. For the online check out, the well Fargo gift card cannot but used combining other credit card. If the purchase is one dollar more than the gift card, the check out will not prompt user to use a second card.

I have wanted it for quite some time now, and finally decided that it was time! Now I sit and wonder why I have done that earlier. Definitely worth the money! So much better that the previous one I had.