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Customer reviews

Rating 4.9 out of 5 stars with 7046 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 7,046 reviews
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    5/5⭐️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so quiet and fast. Easy to set up graphics are awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Completely blew me out of the water

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Slim Pro Review — Is It Really Worth the Upgrade? After spending a couple weeks with the PS5 Slim Pro, I can say this: it feels like the PlayStation 5 that the original wanted to be. It’s not a total game-changer, but it’s definitely smoother, faster, and built for people who actually care about getting the best visuals possible out of their setup. Performance and Graphics The first thing I noticed is how much steadier the frame rates are. Games that used to dip a bit on the regular PS5 — like Cyberpunk 2077 or Horizon Forbidden West — now hold 60fps much more comfortably, and ray tracing looks cleaner too. Sony’s new upscaling tech (PSSR) is surprisingly good; it makes older or non-native 4K games look sharper without feeling artificial. It’s not mind-blowing, but once you go back to the regular PS5, you can tell something’s missing. Design and Build Physically, it’s basically the PS5 Slim with some minor tweaks — same sleek design, a little quieter, and it doesn’t heat up as much even during longer sessions. It still doesn’t include a disc drive, though, which feels cheap considering the price. You can buy one separately, but come on, Sony. Storage and Speed The built-in 2TB SSD is a big win. Finally, I don’t have to play “which game do I uninstall this week.” Load times are still lightning fast, but that’s nothing new — the PS5 was already great there. Price and Who It’s For At around $699, it’s not a small upgrade. If you’re playing on a 4K TV with 120Hz support or you care about getting every drop of performance, the PS5 Slim Pro makes sense. You’ll notice the difference. But if you’re just playing casually on a 60Hz TV, the jump from the Slim isn’t going to feel life-changing. The regular PS5 Slim still delivers a fantastic experience for most players. Final Thoughts The PS5 Slim Pro isn’t revolutionary — it’s more like a “PS5 perfected.” It’s quieter, faster, and a little more future-proof. I wouldn’t recommend it to everyone, but for serious players who want smoother visuals and more consistent performance, it’s absolutely worth it. If you’re upgrading from the original PS5 or Slim, you won’t be disappointed — just be ready to pay for that extra polish.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Loving my PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an amazing console with extremely fast loading times thanks to the SSD. The graphics are stunning, especially on games that support 4K and ray tracing. The DualSense controller is a big upgrade haptic feedback and adaptive triggers really make games feel more immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    play station 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is a powerful console that delivers impressive performance and fast load times thanks to its SSD. Games look stunning in 4K, and the graphics quality really shows the jump from the previous generation. The DualSense controller is one of its best features — the haptic feedback and adaptive triggers add a new level of immersion to gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad and a PS5 from Best Buy, and I am beyond impressed with both the products and the service. From the moment I walked in, the staff was friendly, knowledgeable, and quick to help me find exactly what I needed. The iPad has been everything I hoped for super fast, crystal-clear display, and perfect for both work and entertainment. The associate who helped me explained the storage options, accessories, and features in a way that made choosing the right model so easy. And the PS5? Absolutely incredible. Best Buy had it available when so many other places were out of stock, and the pickup process was smooth and organized. The console runs beautifully, and I couldn’t be happier with the quality. Overall, Best Buy made this entire experience simple, stress-free, and enjoyable. I’ll definitely be coming back for any future electronics! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Sony Playstation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I never reveled this info before but I've personally owned every Playstation consoles (PS1, PS2, PS3, PS4, and now the PS5) with the exception of the 1st Playstation console before PS1. It's now part of my collection of gaming consoles that I've grew up and I love it. I'm becoming a full time gamer with one of the hottest consoles on the market. I can say that I'm ready for the Playstation 6 when it comes available in the near future but I still will have my PS5, which I play almost daily. Piece of advice, buy this console nearly everybody got one and in my case my brother and I each have one.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers stunning graphics, lightning-fast load times, and a sleek design. Its DualSense controller adds immersive gameplay with haptic feedback and adaptive triggers. With a strong library of exclusives and smooth performance, it’s a must-have for any serious gamer. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is an amazing product that delivers stunning graphics and lightning-fast load times, making it a must-have for gamers. Setting it up is a breeze, with a user-friendly interface that gets you gaming in minutes. The only minor drawback is that installing an extra storage stick could be simpler, as it requires a bit of technical finesse. Overall, the PS5’s performance and sleek design make it a standout console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase!!! I was looking for a hobby to keep me from indulging in unhealthy activities when off of work and this was a perfect choice. Not only does it keep me entertained but it also brings the family closer together providing something to bond over. The picture quality is amazing and somewhat futuristic if you ask me and pairs nice with the haptic feedback from the controller providing the ultimate gaming experience. I would like to thank the Best Buy staff in Pleasant Hills who assisted with the smooth transaction process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally picked up the PlayStation 5 Slim from Best Buy last month, and it’s been a fantastic upgrade from my old PS4. The console is noticeably smaller and sleeker than the original launch model, fitting perfectly on my entertainment center without dominating the space. The 1TB SSD is a huge improvement – games load in seconds, and I still have room for several big titles before needing an expansion. Graphics and performance are mind-blowing. 4K at up to 120fps with ray tracing makes games like Spider-Man 2, God of War Ragnarök, and newer releases look stunning on my TV. The DualSense controller remains one of the best features: haptic feedback and adaptive triggers make every action feel immersive, whether you’re swinging through the city or pulling back a bow. Setup was quick and easy through Best Buy’s smooth online ordering and in-store pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Good all the way around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made. Smooth design and functions well. No issues so far. Very happy with the purchase. Check out experience was quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Overall performance
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my PS4, no more storage issues and performs much better and faster. Able to play with friends and house all my games with no worries, 10/10. Got the digital slim version with a pink controller on top of what it came with. Controllers are super nice, too, overall would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PlayStation 5 Slim Console stands as a thoughtful evolution of the PS5 brand: sleek, modular, and user-friendly without diminishing the console’s heart. It doesn’t change what gamers love about the PS5—it simply packages it in a more flexible and space-efficient form. As long as buyers confirm the storage configuration before purchasing, the Slim remains a strong option for anyone entering the PlayStation ecosystem in 2025.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the PS5 slim digital edition a 5/5 star review it’s a well made product. It’s fast it’s quiet and easy to use and navigate through. The process to purchase and start using was quick and simple and it beats my X box that i had for the last 10 plus years.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 5 out of 5 stars

    Ps5 digital

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect piece of machinery. No complaints everything is beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gameplay

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the Best Buy Team, I am writing to express my sincere appreciation for the outstanding experience I had purchasing my PlayStation 5 from your Chandler, Arizona location. Although the unit was listed as refurbished open-box, the condition and performance have been absolutely flawless. The system arrived complete with every item, carefully packaged, and it operates exactly like a brand-new console. The gameplay has been magnificent, and I have already spent many hours enjoying and revisiting retro titles that made me fall in love with gaming years ago. It has truly been a nostalgic and exciting experience. Equally impressive was the professionalism and courtesy shown by your staff during the purchase process. Their knowledge, patience, and attention to detail made the transaction smooth and reassuring. Thank you for providing such excellent service and a fantastic product. I truly appreciate the opportunity to share my positive experience.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Great Purchase worth the Price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console that looks nice on the shelf. This has been a game changer for me. Being able to watch Streaming Services, play music and podcast and connect to my plex media server are all a bonus. The PlayStation 5 is honestly the coolest console I’ve ever played. The graphics are insane—it feels like you’re actually inside the game—and the load times are so fast, you barely even have to wait. The controller is awesome too; it’s like you can feel everything happening, whether it’s shooting a bow or driving through mud. I love that I can still play my old PS4 games on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my teen sons and they love it. It fits on the tv stand perfectly and runs smou

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Gift for My Little Brother!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a PlayStation 5 as a gift for my little brother, and it has easily become one of the best presents I’ve ever given. From the moment he unboxed it, the excitement was off the charts. The setup was quick and simple, and within minutes he was already exploring games with that smooth PS5 interface. Overall, gifting the PS5 was a huge win. My brother absolutely loves it, and it’s been a blast seeing him enjoy something that delivers both incredible performance and fun. Highly recommend it as a gift — or honestly, for anyone who loves gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 Reciew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I got it, everything has ran smooth so far, pristine quality, quiet start up and easy accessible.

    I would recommend this to a friend
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