Customer Ratings & Reviews

the controller had stick drift but the ps5 is working fine for now. A bit concerned because the audio cuts out in the middle of games sometime and im not sure why. I replaced the hdmi and that seems to have done the trick for now.

Works great! My son loved it! The digital works amazing and makes it best for buying games and being able to monitor my child’s game play!

I thought the PlayStation 5 was a great gift for my special needs grandson

Purchased for my son. At first he wanted to take it back because he thought he would not use it. Well, after a week, he changed his mind. He really likes it.

Great customer service, was given an explanation on how trade-in worked and was satisfied with my purchase!!

runs really good love the last of us! also the controller is very nice in the hands.

Very good quality of the equipment, a super fast and friendly service

It works great and is compatible with my smart tv. Got it as a gift for my fiance and he loves it. I might lose him to gaming but that's a gamble I'm willing to take.

I’m not really much of a gamer, but I must say this PlayStation 5 is really awesome. I really love playing the Spider-Man games. Before I got this, the only game I really played was Pokémon on my Nintendo Switch. But when I got this, it opened me up to so many other great games.

Such a grate product and grate for movies/tv shows n games

Best Buy was quick and friendly when I came to pick it up. I ordered it around 9pm on a Saturday, and was able to pick it up when they opened the next day. The Device speaks for itself: top notch gaming and entertainment experience.

It was an excellent purchase at a great price, and I believe it is definitely worth buying.

Bought for my Hubby and Son as Christmas gift. Works well, clear sounds, HD videos and sooo many games. My daughter was able to play too! Thanks best buy.

Good Product with Excellent quality and well packed

I ordered the PS% for pick-up which was very easy on the website and the customer service was excellent when I picked up the item in the store.

My 38 year old husband plays like he is a kid!!! He just loves it!!!

Does what it needs to do and looks better than the other editions.

the PS5 is a geart high quality gaming system with very good graphics. One of the best yet. I love my new gaming set up.

Must say I am disappointed in the product, just when I thought Sony did an improvement to the size of the system and storage. There is a fan noise that tends to be unrelenting from the moment it turns on and gaming that my ears are sensitive too. I wish I had known sooner before purchase. Will be returning the product.

Best Buy has always been a great store they always have the product I am looking for. The staff are always friendly and helpful highly recommend Best Buy.