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Customer Ratings & Reviews

$599.00

Customer reviews

Rating 4.9 out of 5 stars with 7110 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 7,110 reviews
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5, good product i would say but the price should be lowered just a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. No surprises, Exactly as I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was iffy about the purchase at first, but it’s definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, highly recommend getting one, fun for all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller drift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller developed drift within only 2 months while ps4 lasted much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nostalgia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Got it for my son, but I may use it more than he does...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but the controller did not work correctly out the box

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is horrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible customer service, do not buy PS5 through them! When my package was never delivered and then figured to be stolen they did not refund or replace it, nor did they follow up on any of the case numbers I opened for it, I had to continuously follow up only for it to not be resolved. Guess I’ll have to get it somewhere else I can actually trust.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox convert

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUI is tough to acclimate to... but the game sharing is excellent. Love that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely love this

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sleek look is great and doesn’t take up much room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Place

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great place, great staff, great prices and options!!"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PlayStation 5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was okay but I didn't like it because it was just digital

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS5 has issues.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 shuts off when in rest mode, and even with rest mode turned off it will sometimes shut off when I'm on the pause screen for a while and then shut the TV off. It isn't consistent. This has been happening from the moment I got it a few weeks ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, and customer service. Online purchases are the best!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I will buy more stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good store i like it i but alamos all the things I got in my home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Package not here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive my package it was suppose to come in the 12 of December

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system is great. The only problem we had was shipping and they cancelled my order twice. So we had to reorder but the game system is great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good experience good product happy with purchase ..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Consider your choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems like a good idea at the time but digital only is a bad idea. 1st - you pay the same price for games as if it were a disk with packaging. 2nd- games take forever to drop in price when you can go buy a used one right away for Pennie’s. Do not purchase digital only

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    Constantly overheating not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of a sudden 4 months in it starts overheating constantly can't play for more than 10 minutes, constantly getting error messages as well as freezing up. Not worth it. I've had a PS4 for almost 10 years still working fine I buy a PS5 and I get 4 months worth

    No, I would not recommend this to a friend