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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 6872 reviews

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  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 6,872 reviews
  • Rated 5 out of 5 stars

    PS5 is Top Tier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend for Christmas - he was so happy with it! Sleek design and amazing graphics. Buying from Best Buy was way easier than I anticipated, and delivery was super quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Genuinely worth the hype

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a game console since the Switch in 2016. I genuinely regret that because the PS5 performance and PS Plus catalog are awesome! The console even looks amazing and the features of the DualSense controller are genuinely entertaining. Based on reviews I've found online, the PS5 performance beats the XBox Series S/X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Won Console Wars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Slim from Best Buy is an absolute game-changer! It's sleek, quiet, and fits perfectly in my setup. The performance is just as impressive as the original, with faster load times and stunning graphics. Def enjoying better game play than with my previous Xbox One. Best Buy's fast shipping and easy pickup made the whole experience seamless. Highly recommend!"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 no disc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely fast shipping and super easy to set up. i ordered it for pickup but it went out of stock before i could get it and best buy worked with me so fast to ensure i got it before the holidays. great memory and very fast given that it’s used. very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting a PS5 for a long time and so glad I finally got it. The slim is perfect for storage. The graphics that the PS5 is too notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order this PlayStation for the theater room. Within 2 days it was overheating and turning off. Went back to best buy and they replaced with no questions asked. The new PlayStation works wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this store and products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves his PS5. The controller that comes with is top tier, the storage (over 800gb) is amazing, the sleek design sits beautifully on our dresser. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Level Gaming Experience

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 Slim runs super smooth, and I love how much quieter it is compared to the original model. Setup was quick, the graphics are insane, and the load times are almost instant. The slim design also fits perfectly in my setup sleek and powerful all in one. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Loving My PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my PS5 about two weeks ago, and I couldn’t be happier with it. The performance is outstanding—games load incredibly fast, graphics are stunning, and everything feels smooth and responsive. The DualSense controller is a big upgrade as well; the haptic feedback and adaptive triggers really add to the overall gaming experience. The console runs quietly, even during long gaming sessions, and the user interface is easy to navigate. Every game I’ve tried so far feels next-gen and immersive. Overall, this has been an excellent purchase, and I’m extremely satisfied. I highly recommend the PS5 to anyone looking for a powerful, reliable, and enjoyable gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ps5! The older model is great, but the newer one looks fantastic, same performance with a sleek new look. Playstation has the best exclusive games, an awesome app to purchase games away from home. Bought this version as my secondary ps5 to use with the ps portal when they are available. Easy maintenance for cleaning, can upgrade your storage with an m.2 ssd in minutes, and so many accessories to choose from. Have and will always buy Playstation. Get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had my PlayStation 5 for a few months now, and it has exceeded all my expectations! The graphics are stunning, with vibrant colors and a level of detail that makes every game feel immersive and next-level. Games load almost instantly thanks to the super-fast SSD, which is a huge improvement over previous generations. The new DualSense controller is another standout feature—the adaptive triggers and haptic feedback really add to the gaming experience, making it feel more interactive and realistic. The PS5’s UI is sleek and easy to navigate, and switching between games or apps is quick and smooth. Plus, backward compatibility with PS4 games is a great bonus; I’ve been able to enjoy a lot of my older favorites with faster load times and sometimes better performance. The PS5 also runs quietly, which I appreciate. Overall, I’d highly recommend the PS5 to any gamer looking for cutting-edge performance, stunning visuals, and an all-around great gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 delivers fast loading, stunning graphics, great performance, and an excellent game library, making it a must-have console for both casual and dedicated gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Purchase Experience for the Play station 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with the experience. The website made it easy to locate the product, and the checkout process was seamless. I was lucky to find it in stock since the PS5 is still in high demand. The shipping was fast, and the packaging was secure. The console arrived in perfect condition, and setting it up was straightforward. The PS5 itself is an incredible piece of technology—super-fast load times, stunning graphics, and an immersive gaming experience. I also appreciate Best Buy’s extended warranty option, which gave me peace of mind. The customer service team was helpful in answering a few questions I had about accessories. Overall, I’m thrilled with my purchase and the service Best Buy provided. Highly recommended for anyone looking to buy a PS5 or any other gaming products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Console I Never Knew I Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned an Xbox Series X and wanted the best of both worlds so I finally bought this PS5 Slim and I am absolutely loving it. It runs very smooth and I can now play all of the amazing Sony exclusive games like Ghost of Tsushima and Helldivers 2, which is the main reason for my purchase. Console is quiet and it looks cool. The only downside is the Dual Sense Controller has a very short battery life compared to what I'm used to (Xbox Elite mk2 controller with a ridiculously long battery life). Despite that, 10 out of 10 from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Unleash Your Gaming Potential with the PS5!"

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title: A Gaming Adventure Like No Other! Review: As a 12-year-old, getting my hands on the PS5 has been an absolute game-changer (pun intended)! From the moment I powered it on, I was blown away by its lightning-fast loading times and jaw-dropping graphics. Playing games on the PS5 feels like stepping into another universe where every detail is crystal clear and every movement is smooth as butter. One thing I particularly love about the PS5 is its controller, the DualSense. It's not just a controller; it's like a magic wand that immerses me deeper into the game. Feeling the tension of a bowstring as I take aim or the rumble of an explosion adds a whole new dimension to my gaming experience. But it's not just about the hardware; the game library is mind-blowing! Whether I want to explore mythical realms, race through futuristic cities, or battle it out on the sports field, there's a game for every mood. And thanks to the online multiplayer feature, I can team up with friends or challenge players from around the world, making every gaming session a new adventure. Overall, the PS5 has exceeded all my expectations and has become my go-to entertainment hub. If you're looking for an immersive gaming experience like no other, look no further than the PS5. It's not just a console; it's a portal to endless fun and excitement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect PlayStation 5 Delivery Experience from Bes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn’t be happier with my PlayStation 5 purchase from Best Buy. The ordering process was super easy, and they kept me updated every step of the way. The delivery was fast—way quicker than I expected—and the PS5 arrived in perfect condition with secure packaging. The box had no damage at all, and everything inside was brand new and sealed. Best Buy even sent tracking updates so I knew exactly when it was coming, and the delivery driver handled it with care. Plugged it in the same day and it’s been flawless ever since. Overall, an amazing experience—excellent service, great communication, and a perfect delivery. Highly recommend ordering from Best Buy if you’re getting a PS5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy's service is the best of orlando store

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently snagged a PS5 from Best Buy in Orlando, and it's been a game-changer! The graphics are mind-blowing, and the speed is unmatched. The DualSense controller adds a whole new level of immersion, making every gaming session feel like an adventure. Best Buy's service was top-notch, making the purchase smooth and hassle-free. Couldn't be happier with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 slim

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great performance you still get fast load times, smooth 4K graphics, fits better in entertainment center lighter easy to move around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was worth the money.Better graphics,loaded into games faster, overall the console was a step up from the playstation 4 that was worth it.

    I would recommend this to a friend