Customer Ratings & Reviews

I personally love the playstation 5 slim, it's sleek and very aesthetically pleasing to the eye, everything was packaged very well. Chef Kiss! I love gaming and watching TV on the high quality resolution and graphics.

Runs really smooth, doesn’t lag at all , controller battery is really good

I love it. Quieter than the og, runs real smooth and the games look great

Yhis was a solid purchase and works well for our needs. The ssd means it loads super fast.

I I recently purchased a PS5 from Best Buy, and I couldn’t be happier with the entire experience. From the moment I walked in, the customer service was excellent. The staff greeted me right away, answered all my questions about the PS5, and made the whole process smooth and stress-free. They were very professional, knowledgeable, and genuinely helpful without being pushy. The checkout process was quick, and they made sure I understood everything about my purchase before I left. It’s rare to find a team that’s both efficient and friendly, but this location definitely delivered. Overall, it was a great experience, and I highly recommend shopping here if you’re looking for top-notch customer service and professionalism. I’ll definitely be back for future purchases!

Very good. Expensive. Moving up to a PS5 from an XBOX One Series X one X. The system seems to have better audio from games, music, and TV than did the XBOX. And that is both wired with Audio Quest Cinnamon Cables. The interface is not as streamlined as the XBOX, but the home screens have a nice ambient music track that plays when on them. Speed seems similar if not giving a nod to the PS5. Controller is very different. XBOX wins for layout. PS5 wins for button count, on-board speaker, touchpad, and removable paddles - upgraded Sony controller; similar to the XBOX Elite 2 controller. Who ever thought putting the D-pad above the stick, well they were wrong; bad idea…but getting used to it. Headset connectivity has had zero issues, unlike the XBOX where sometimes it disconnects or won’t connect, or mic won’t work. Not so on the PS5, it just works. Size, color, and shape, XBOX wins. PS5 is big, bulky, and bright white, not fading gracefully into the background but sticking out like an oddly shaped sore thumb. Playstore is very much like the XBOX store. So much so I was hard pressed to see which games I could not get on my PS5. Though not the same for all, I was able to get all the games I play on the PS5. No issues there. The highest level subscription provides similar benefits between consoles, with a more reasonable price on the PS5. All in all, I like it, and will continue to use it letting MS keep their huge subscription price increase.

Truck life can’t stop us from gaming — especially with the help of Best Buy.

Purchased this as a birthday gift for my son. He's completely immersed with his PS5. The graphics, options, and all enhancements overall definitely set this console apart! So far, the console is operating smoothly. I've read about overheating issues but even with as much as my son uses it, there's been no issues with this ps5.

Great customer service and great product. Staff were really nice and helpful

I wasn’t sure what to expect, but this product completely blew me away! From the sleek design to its outstanding performance, every detail was thoughtfully crafted. It’s rare to find something that not only meets but exceeds expectations. The quality is top-notch, and it feels like it was made to last. I’ve recommended it to friends and family, and they all love it just as much. If you’re on the fence, take the plunge—you won’t regret it! This has quickly become one of my favorite purchases ever.

works just as expected! controller does get stick drift very quickly though.

I’m very satisfied with this product. The quality exceeded my expectations and it works exactly as described. It’s easy to use, well-made, and feels durable. I’ve been using it for a while now with no issues at all. For the price, this is a great value and I would definitely recommend it to others. I would gladly purchase it again.

The PS5 is fast, powerful, and fun to use. Games load almost instantly, and the graphics look amazing, especially on a 4K TV. The new controller feels great with its vibration and trigger effects. I enjoy playing after work—it runs smoothly and has some awesome exclusive games. The only downside is the storage fills up quickly, but overall, it’s a great console and worth the price.

Superb performance, easy to setup and quick to play

Fast, clear graphics, plenty of storage space, easy connectivity.

“The PS5 is an amazing console! Super fast loading times, beautiful graphics, and the DualSense controller feels incredible. Totally worth every dollar!”

Product is great. Best Buy did a great job. The first one was defective, Best Buy replaced no questions asked. The guy who delivered it STOLE my PS5, then contacted the company that delivered it and they were no help. But Best Buy replaced it again, no questions asked. Good service for sure from Best Buy

Amazing product. Size is convenient, and works very fast.

Works great, no issues, easy setup, hardest part about setting it up, was driving home.

Bought it just last month—absolutely thrilled! Sleek, streamlined design fits perfectly under the TV. Lightning-fast load times and stunning graphics make gaming a joy. Runs virtually silent. Digital-only is ideal—I’ve got all my favorites downloaded and ready. Great value and easy setup—highly recommended for any gamer!