Customer Ratings & Reviews

The PlayStation 5 delivers everything I could have hoped for in a next-gen console and more. From lightning-fast load times to stunning graphics, it’s a major leap forward in both performance and immersion. Right out of the box, the design is sleek and futuristic, and while it’s larger than previous consoles, it feels like a statement piece. The setup was quick and painless, and the new user interface is clean, intuitive, and much more responsive than the PS4's.

I had the original PlayStation 5 and while the performance is identical, it's great to have the form factor of this one. It seems quieter, much smaller and lighter. Overall, great purchase. Good games, awesome controllers.

The PlayStation 5 is an exceptional gaming console that truly redefines the next-gen experience. Its lightning-fast load times, thanks to the ultra-high-speed SSD, make transitioning between games seamless and immersive. The graphics are stunning, offering vibrant 4K resolution with smooth frame rates that enhance every detail of gameplay. The DualSense controller is a standout feature, providing haptic feedback and adaptive triggers that add a new layer of realism to every interaction. The user interface is sleek and intuitive, making it easy to navigate menus and access features quickly. The extensive library of exclusive titles, like "Demon's Souls," "Ratchet & Clank: Rift Apart," and "Spider-Man: Miles Morales," showcases the PS5's incredible capabilities. Additionally, backward compatibility with PS4 games is a huge plus, expanding the available game selection. Overall, the PlayStation 5 delivers an unparalleled gaming experience with top-tier performance, innovative features, and a strong lineup of games. It's a must-have for any gaming enthusiast!

The PS5 is easily one of the best consoles i have owned. The speed is incredible games load almost instantly, and switching between apps feels smooth. The graphics and frame rates make a huge difference, especially on a 4K TV. The new DualSense controller is a game changer, the adaptive triggers and haptic feedback really make gameplay more immersive.

PS5 Review Fast, powerful, amazing graphics! Smooth gameplay, stunning visuals!

I recently purchased the PlayStation 5 Slim Digital Edition from Best Buy, and I’m absolutely thrilled with my experience. The console has a sleek, modern look that fits perfectly into my setup. Despite being a slimmer version, it still packs the incredible power and speed that the PS5 is known for, with smooth 4K graphics and quick loading times that make every game feel immersive. The setup was straightforward, and the digital-only format is surprisingly convenient. I don’t miss having a disc drive, as the console’s storage and online access have covered all my gaming needs. Best Buy’s purchase and delivery process was quick and seamless, making the whole experience hassle-free. Highly recommend this console for anyone looking to upgrade or dive into the next-gen gaming world!

Just got this! The PlayStation 5 Slim Digital Edition in white offers a sleek design, powerful performance, and a vast digital library. With its compact size and digital-only focus, it's perfect for gamers like me that prefer a streamlined experience without sacrificing quality."

couldn’t be happier with my PlayStation 5 purchase from Best Buy. The ordering process was super easy, and they kept me updated every step of the way. The delivery was fast—way quicker than I expected—and the PS5 arrived in perfect condition with secure packaging. The box had no damage at all, and everything inside was brand new and sealed. Best Buy even sent tracking updates so I knew exactly when it was coming, and the delivery driver handled it with care. Plugged it in the same day and it’s been flawless ever since. Overall, an amazing experience—excellent service, great communication, and a perfect delivery. Highly recommend ordering from Best Buy if you’re getting a PS5!

Great upgrade from the ps4. Quality is great and the speed and graphics are insane.

Amazing Xmas gift for my partner! We both love playing video games and it has been a great experience, with the great quality and awesome controller!

sleek design, beautiful graphics, extremely fast load times and fun gameplay

The PS5 delivers lightning-fast load times, gorgeous 4K visuals, and a smooth gaming experience thanks to its SSD and powerful GPU. The DualSense controller’s haptic feedback and adaptive triggers add a new level of immersion. Limited storage and a bulky design are minor downsides, but overall, it’s a top-tier next-gen console

My son is so happy with his upgrade. The graphics look amazing, loading speed is fast, and no more crashing like his old playstation.

great performance you still get fast load times, smooth 4K graphics, fits better in entertainment center lighter easy to move around

The console was worth the money.Better graphics,loaded into games faster, overall the console was a step up from the playstation 4 that was worth it.

Works great, runs extremely quiet, I do wish it included a better stand rather than the cheap ones they provide, however, at least they provide something, inital setup of the console was super quick and easy. Quality of the PS5 is really good. The one thing I would recommend to anyone considering buying a ps5 slim without the disc drive is to buy the version that has the disc drive. Because the price is actually more expensive to add it later. However, if you were like me, I dont mind buying the disc drive at a later date. Especially since most of my games I own for the ps5 are digital. That way when I decide I do want the disc drive I can simply buy it.

PS5 ain’t just a console - it’s a beast. Every click, every frame, pure power. Feels like the future in your hands. Fast loads, insane graphics, and that DualSense? Straight magic. This is what gaming should feel like

The PS5 is awesome. The graphics look amazing, and games load super fast. The controller feels great and makes the games more fun. It's definitely worth getting if you love gaming.

We enjoy the PlayStation 5 overall. The graphics are great and gameplay runs smoothly. The dashboard is more complicated than previous PlayStations and takes some getting used to. We’ve also had issues with the controllers developing stick drift much earlier than expected, which is disappointing. Another downside is the camera — it’s been difficult to find a compatible, working option. Still a good console performance-wise, but there are a few frustrating drawbacks.

The purchase process was simple and easy and was ready for store pick up the same day. Walked in there was a line of about 6 people waiting for their pick-ups. Only took about 5 mins to get to the counter, the associate scanned my email and brought out the PS5 quickly. I asked for a bag he claimed they didn't have one so I explained my son was in the car and this was his Christmas present so he went out of his way to get 2 bags and successfully cover it. That meant alot to me what great service. 5 stars great experience at this knoxville location.