Customer Ratings & Reviews

PS5 brings instant joy into the house. Very interactive gaming system.

The best console y have a long of fun in my free time

They brought the ps5 in perfect condition, the ps5 is perfectly safe with no scratch marks nor any damage to it and it was easy to connect and Start playing

Great product i had a ps4 before this and the difference is really night and day plus i was able to pick it up the very next day thanks to best buy fast services.

Console is so good I had to buy one for my nephew.amazing product

Have always wanted a game console ever since I was a kid and was extremely happy to finally purchase one at Best Buy !

Must say I am disappointed in the product, just when I thought Sony did an improvement to the size of the system and storage. There is a fan noise that tends to be unrelenting from the moment it turns on and gaming that my ears are sensitive too. I wish I had known sooner before purchase. Will be returning the product.

My son loves it and was happy with the product. He is enjoying it.

You can’t go wrong, I love my PlayStation. Everything about it is great. Graphics are beautiful, works smoothly. Sony still has my heart.

Works great! Pickup was ready the day of and have had no issues yet.

The PS5 is an excellent home entertainment sysyem. It is a significant improvement over the PS4. The feedback and the immersion of PS5 games is second to none.

Honestly everything you’d ask for from a console, I love the sleek look and it’s a huge upgrade from the PS4 console.

Amazing customer service! The pickup is so quick and efficient. Excited for my husband to open this for Christmas!

Very good, performs well, no problems at all, would rocomend

Honestly, this is my 3rd PS5 and I couldn’t wait to get another one with more storage this time!

Decent console, and their playstation plus is pretty competitive with Xbox game pass. I loved playing Detroit become human and for that reason I'll give it 5 stars instead of 4. The game is legendary, and if you don't have a PC playstation is the only way to play it.

I recently purchased a brand new PS5 from Best Buy, and while I really enjoy it overall, I’ve noticed a strange issue. The console runs games perfectly with no problems, but when it’s sitting idle on the home screen, it sometimes freezes and then shuts off on its own. Since this system is brand new, I’m curious if this is normal or if it might be a defect. I’d appreciate any guidance or troubleshooting help from Best Buy or Sony. Other than that, I’m very happy with the purchase and the performance during gameplay.

I love it so much it’s so much fun I play with it every single day

It works really smooth definitely recommend more of you rather buy games online then having disks.

Amazing service! Easy to order online and pick! Thank you for the service and for making sure my experience was good.