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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 7118 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 7,118 reviews
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean console. job well done guys just one thing. The cooling system is slow faster fan or bigger cause it heats up fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my son

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the PlayStation 5 and the the fact you can download the games versus having to go purchase from the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ps5 EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5, condition was perfectttt. Also very nice staff, the girl was very nice when I went to pick it up. Fast too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Additional Space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital version is the best choice. Purchase additional WD storage drive(Internal) for space. It’s necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable performance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from ps4 was 100% worth. Would recommend buying a more advnaced controller though it feels a bit weak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service. Best warranty .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. In and out.best warranty. Best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game is perfect my son loves it. It was easy to access games and connect to the WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Love the ability to play ps4 games with my PS5. Also the ability to add more memory is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, definitely no regrets purchasing. One of my favorite consoles, sony never fails.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few ps5s for friends never had an issue with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice I would 10/10 recommend very clear quality and works great, Also holds a good amount of storage space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually i had xbox series s and gamepass membership before. This time i wanted to try Ps5 and Ps+. Really amazing gaming experience and number one controller quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is so fun and you can find games for cheap if you look for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good console. high fps flows great would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the i purchase. I am very happy with the customer service in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent & Completely Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy & both of my daughters LOVE it ;) Picture quality is excellent. Selection of games is awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Hmmm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so didn’t realize that it’s digital only. A little disappointing. But other than that, system is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service , in & out with care. Good job Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process to receiving the item was great and the product is amazing! It saves space because all the games are digital!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $h!+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im writing causes they will not let move forward without a comment

    I would recommend this to a friend