Customer Ratings & Reviews

awful awful awfulawful awful awfulawful awful awfulawful awful awfulawful awful awful

saying I can say that before anyone else to boarding

interface was broken so i returned it for a new one, and interface is broken again. i cant see friends online, cant download games from ps store, cant appear online, cant accept invites, cant add people, cant do anyrhing! waste of money

Didn’t mean to get a digital PS 5 . I needed one tgat discs go in

Hasn’t even been a full month yet and 1 of the PlayStations purchased won’t turn on.I got it right before Christmas I think 2-3 days before 2023.It happened the day after the deadline.Now I have to hope tht Sony reimburse or send my baby a new one.

Bought this solely for PSVR2, but that didn't work at all. Besides VR, there simply aren't any PS5 exclusives to make it worth the price. Not recommended if you already own a PC gaming rig

I ordered this and a 10 tabket for my children and never got the items from Best Buy. Not like them but now days everything is changing

Already out for service. Hardly got to use just past Best Buy return date and the machine is dead. It’s not Best Buy it’s poor Sony quality. Built to the cheapest price possible. My ps4 pro is still working fine.

BAD! Really bad! was expecting my package on tuesday 1st october and didn’t order in any order platform because this one was “the fastest” and still haven’t got my purchase! Although they said is coming before october 15th ._.

It was better than the disc version, It's design actually looks like it was made for digital edition, It hasn't had any issues and runs well, I get an avg of 500mbs/s on it and it hasn't had any image problems. I have it paired with a 4k/60hz tv so it runs perfectly fine for 60 frames on games and looks even better, The controller hasn't had any issues and it will be used for a good lifetime.

Ps5 often freezes and over heats. I got this one more for netflix(already have a disc ps5) but sometimes my son plays and its always messing up

games are too expensive, and the system itself is playing monopoly on the old games you bought, do not buy, go with a pc instead and use it however you wish to do so

I got the run around about picking the game up. As well as being hung up on when I called the store. I will not be buying from Best Buy again

Had multiple delays receiving my PS5 because best buy insists on shipping with OnTrac. Never going to be ordering from the website again.

TBH, the original PS5 is way better than this. Slim version seems loke the most cheap quality version in terms of running hames. Every single minute games were forced closing.

My PlayStation was never delivered and the tech support could not do anything for me . I had to wait 2 weeks to even get my money back .

Crapped out on me after a month :( didn’t do anything wrong and even had it on its side because I knew standing it up was better for it, and it just stopped working

Didn’t work after 3 weeks and it was very disappointing because my refund window was done so I just traded it in at a GameStop and controller was sticky and the start button was stuck.

Game stop working the same week I’m not happy about this

I gifted this to my fiancé today for his birthday and it doesn’t even work.