Customer Ratings & Reviews

Been A Lifelong PlayStation fan since I was little getting the 5 was absolutely incredible I can’t wait to play all the games that come on the console

Love it good quality and my boyfriend love it a lot

I never was a console fan until now. I spent most of my gaming years on PC but I wanted to give the playstation a try. I do not regret it and has been a very enjoyable experience. Now I find myself playing it more than my PC. If you are thinking about buying one go get one.

Great purchase. The device is incredibly efficient and does not make much noise. My only complaint would be the awkward design, but I’ve grown to like it. Would highly recommend the console to another person.

I got this PS5 for the kids for Christmas and they've been loving it. It was easy to set up--my 10 year old figured it out on his own.

It was easy to buy online, and I just had to pick it up in the store when I had a minute. This Playstation doesn'tuse game disks, which is why I picked it. I had no problems setting it up and downloading a couple of games. This is now how I spend my free time.

I bought this as a gift and it was perfect ! My boyfriend enjoys using it and we love to play together. It's an amazing gift for people of all ages.

Just the loading times alone from the PS4 to the PS5 are worth the upgrade. My games look and feel more realistic than ever and with the built in controller mic I don’t have to worry about not being able to talk to my buddies no matter what.

The sales person provided a complete and detailed explanation of all the features for the different options available. This clarity was instrumental in helping me quickly compare the choices, decide on the best option, and feel fully confident in my final purchase. Their thorough approach made the entire decision process smooth and efficient.

Excellent service, the product was handed to me nicely and complete. The process was very quick.

The Digital Slim PS5 model is somewhat louder than the OG Digital PS5 but it's negligible and nothing like the jet engine PS4. The service from Best Buy was effecient as I walked in and my brand new PlayStation was there. 8/10 overall experience

Great console. Very good graphics and runs games well.

Works like new ! I had to change the hdmi cable but that’s understandable with open box

Definitely the best purchase i made in 2025 even tho im super late to getting its

Crave product great stock very professional customer service people explained everything

Brand new. Easy setup and workings great. Highest quality performance I’ve ever had.

This is the first game system ive had since the ps2 and its amazing. I got Playstation plus when I first set up the ps5 and have been playing all sorts of games. Being i havent had a game system for so long all the games are new to me on ps plus even if theyre a few years old. Not having to get up and change discs to play different games is great. Its just pick up the controller click on the game i want and go. Updates for the system and games didnt take as long as i imagined. Downloading games can take a long time but you can play a different game while downloading new ones and on some games you can stream from the cloud and play while download which is nice.

It’s an amazing game my son loves it he is on it day in and out no problems yet

Amazing device! We got it before Christmas and it came immediately!

Exactly what expected and the Best Buy employees were very helpful