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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 6984 reviews

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    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 6,984 reviews
  • Rated 5 out of 5 stars

    Alway a great shopping experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing system. Clean and simple. Easy to set up. Amazing graphics. Plenty of memory. Doesn't run hot. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s PlayStation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic console with the ability to give you fluid gameplay and beautiful graphics at the same time. The controllers are some of the most comfortable in the industry. The base storage that comes with the system is more than enough!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Digital Slim Edition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had the digital version so wanted the slim to see if it really would take up any less space. It fits perfectly in my setup and looks a lot more sleek then the og version did. I also really appreciate that it finally went on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Smooth Purchase & Amazing Console!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought a PS5 from Best Buy and the whole experience was excellent. The checkout process was fast and simple, and I received updates every step of the way. The console arrived on time and in perfect condition. Setup was easy, and the graphics and performance are absolutely next-level. I’ve been playing for hours and couldn’t be happier. Highly recommend both the PS5 and buying it through Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get the new system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system even if its remasters. Plays nicely and ghost series and god of war are must plays

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Digital

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PS5 for my son as a gift for Christmas and he loves it. He said the quality is great. Everything is bold, smooth, and just superb from the motion to the colors and the speed. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 Slim

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great ps5 . very affordable and plays great . doesn’t have the loud fan issue like the ps4 and the graphics look great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I missed having a PS5 again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Plays both my PS5 and 4 games extremely well. I will still get a the external disc drive in the future later.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is the best for this generation. This is my second console purchase to replace when they had a trade in promotion for my old PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Gen Gaming Power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 Review Fast, powerful, amazing graphics! Smooth gameplay, stunning visuals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 digital Slim

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Digital Slim PS5 is a fantastic console for anyone looking to embrace the next-gen gaming experience without the need for physical discs. Its slim design makes it a great fit for any entertainment setup, and it’s noticeably quieter than previous models. Performance-wise, it doesn’t disappoint: games load quickly, graphics are stunning, and the DualSense controller adds a new level of immersion with its haptic feedback and adaptive triggers. Being digital-only means you’ll need to download all your games, but the PlayStation Store library is extensive and easy to navigate. If you’re okay with a fully digital setup, the Digital Slim PS5 is an excellent choice for both casual and hardcore gamers alike. Sleek, fast, and future-ready—it’s a console that truly delivers next-gen gaming. Rating: ⭐⭐⭐⭐½ / 5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First Major Purchase, Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this was my first big purchase ever with my own money, and I must say it was worth every penny. I find the digital slim easier and more accessible as I can just download games online rather than getting a physical disk. The performance of this console is ridiculous, as you get to experience double effects from the game to the controller in your hands. Hands down, my favorite console, and I will continue to love PlayStation for its inventions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony has it figured out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s a PlayStation. Sony has it pretty well down at this point. I like the digital version but sometimes wish I would have bought the disc version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Entertainment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has been amazing, wanted something fun to pass the time with the family and we found our new favorite games to play together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase and able to play all my games without any hassle. Load times are the best take away from this console, I barley even notice load screens anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it for his birthday. The graphics are amazing and the speed is incredible. Games and videos feel smoother and look better. It also has Paramount+ which my son enjoys using to watch Tulsa king and other shows.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fun combo. Since the purchase experience to ps5 inself, all was perfect. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Slim but mighty!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for very quick and easy gaming, new design allows for little or no space to be taken up compared to old design. I’m coming from a high-grade pc in order to play some exclusive titles and I am very impressed with the 1440p at 120hz performance with little to no hitching or stuttering.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. My son loves his PlayStation.He plays in on it regularly and was has fun. There's been no issues with it.

    I would recommend this to a friend