Customer Ratings & Reviews

Very good gaming system with a lot in the box. Has the game system, remote and wireless charger. Even comes with a spot for extra internal storage that you can add if you want.

Honestly everything you’d ask for from a console, I love the sleek look and it’s a huge upgrade from the PS4 console.

They brought the ps5 in perfect condition, the ps5 is perfectly safe with no scratch marks nor any damage to it and it was easy to connect and Start playing

Console is so good I had to buy one for my nephew.amazing product

Very good, performs well, no problems at all, would rocomend

It was awesome, easy and fast to get it. And they also have a awesome deal everyday!

Have always wanted a game console ever since I was a kid and was extremely happy to finally purchase one at Best Buy !

It works really smooth definitely recommend more of you rather buy games online then having disks.

I own a Series X, Series S, Switch and now a PS5 and I love this console. Exclusives are great but we all know which games are on which systems. What I like about the PS5 vs the other systems is; the haptic triggers on the DualSense controller are awesome with supported games, PS Remote play seems to be more consistent than Xbox and the streaming quality through remote play is better than Xbox, and the storage is ridiculously fast! Game Pass gets the win for me over PS Plus (even the premium tier) but PS Plus is not bad and it's getting there. I'm not concerned with no disk drive, although you can buy one that will attach just like the disk version. The support for expandable storage is significantly more robust than on the X/S. Samsung 990 Pro with Heatsink is what I went with and not upset that I did. Great machine, just wish this generation would have prioritized 60fps as a standard.

Decent console, and their playstation plus is pretty competitive with Xbox game pass. I loved playing Detroit become human and for that reason I'll give it 5 stars instead of 4. The game is legendary, and if you don't have a PC playstation is the only way to play it.

PS5 brings instant joy into the house. Very interactive gaming system.

I recently purchased a brand new PS5 from Best Buy, and while I really enjoy it overall, I’ve noticed a strange issue. The console runs games perfectly with no problems, but when it’s sitting idle on the home screen, it sometimes freezes and then shuts off on its own. Since this system is brand new, I’m curious if this is normal or if it might be a defect. I’d appreciate any guidance or troubleshooting help from Best Buy or Sony. Other than that, I’m very happy with the purchase and the performance during gameplay.

still using mine till this day with no issues! works just like new

I love my Playstaion 5. very convenient and I love the slim design.

Super happy with my new PS 5! Everything was just as described!

Amazing customer service! The pickup is so quick and efficient. Excited for my husband to open this for Christmas!

Nice servise im supper happy with my product siuuu

My boyfriend is super happy with his ps5! I’m not much of gamer but he has gotten me into it ;) and the newer effects with the controllers is pretty cool, as for some games, the controller makes noises, you can blow into them, etc…

Honestly, this is my 3rd PS5 and I couldn’t wait to get another one with more storage this time!

Excellent product, to this day I still enjoy it everyday. Amazing purchase