Customer Ratings & Reviews

Amazing service , went in the store and was able to come right on out , thanks for the help

Perfect gift for the whole family. I love the digital console- less clutter with the discs!

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

Amazing! So smooth fast, and very nice to game on. Upgraded from a ps4!

I love it so much!! When I’m home from my work trips and I’m not sleeping or hanging with family I’m playing on my ps5 while listening to Apple Music (: so amazing

Item was just as described the hours of enjoyment out of my PS five

Awesome True gaming experience True gaming experience

PS5 is fantastic. Brings back so many memories as kid working for my dad and buying my first ever console; PS2 and Madden 2001. Glad to be back with PS and all the amazing games they have!

Great service and great price with a great trade in value. I gohe best deal ever on the ps5 with the promo trade in!

very cool to add the disc player to the digital edition

Awesome tool for my boy, he couldn't leave home during his break

The best product recommended great and really good quality and great price

best thing ever i have fun if everyday thank you best buy

I had a first gen ps5 before purchasing this one. The new design is clean and allows for a disc drive to be attached when necessary.

Placed an online order that wasn’t ready when it was supposed to be. However the staff at the Richmond Indiana store jumped through hoops to get things ready and it was near closing time. Hats off to the gentleman there for their efforts.

Love it! And the guy who help me was wonderful will be back

is the best of the best 100% recommended. excellent price

Excellent service, the best experience. The product was delivered in perfect condition. The best experience

Excellent console! didn't break the bank and also SUPER powerful. Sony has amazing games to offer aswell, worth every penny

Fantastic product does everything it is expected to do. Best buy made it a very seamless and great experience.