Customer Ratings & Reviews

I originally bought this device because I had family visiting for a short stay, and it was between this and a nintendo switch and it turned out to be an excellent choice. It exceeded my expectations and continues to bring enjoyment even now. It’s perfect for when family visits, as it gets the job done. It runs games effortlessly and is a powerhouse I have never experince lag that wasnt network related and the loading times are insanley fasy compared to the ps4 I previously owned. Highly recommend for anyone in a similar situation! Although the storage was definitley now where near enough with some games easily occupying 10% to 25% of the storage. Another note the controllers feel great but are very flimsy even with minamal use you start to experince stick drift.

First, I appreciate the lower price of the digital edition. Sure there are downsides to not being able to use a disc however kids don't respect the disc anyway. If this were mine alone (if I enjoyed gaming) then the disc option is nice for sell/buy/trade. Second, I can't speak much for performance myself, but my teen loves it. Graphics look amazing to me! Third, my son isn't very techie for a teen so I have to do the work of setting things up. It was just as much of a pain as the PS4. Mostly my 45yo brain trying to remember (and be calm). It is important to go through and be sure things are truly locked down from our younger child. Fourth, online purchase and pick up from Best Buy is always a good experience.

The PlayStation 5 delivers everything I could have hoped for in a next-gen console and more. From lightning-fast load times to stunning graphics, it’s a major leap forward in both performance and immersion. Right out of the box, the design is sleek and futuristic, and while it’s larger than previous consoles, it feels like a statement piece. The setup was quick and painless, and the new user interface is clean, intuitive, and much more responsive than the PS4's.

The Sony PlayStation 5 is a powerhouse of next-generation gaming, delivering cutting-edge technology and a robust gaming experience. As one of the most highly anticipated console releases in recent years, the PS5 promises to redefine gaming with its impressive hardware capabilities and exclusive game titles. Design: The design of the PS5 is sleek and futuristic, featuring a striking two-tone color scheme of white and black. The console itself is larger than its predecessor, the PS4, but its bold aesthetics make it a standout addition to any gaming setup. The inclusion of LED lighting and a redesigned DualSense controller further enhances the overall visual appeal. Performance: In terms of performance, the PS5 delivers unparalleled speed and graphics quality. Powered by a custom-designed AMD Ryzen Zen 2 CPU and RDNA 2 GPU, along with an ultra-fast SSD, loading times are significantly reduced, and gameplay is incredibly smooth. The console supports 4K resolution gaming at 60fps, with the capability of up to 120fps in some titles, providing a truly immersive gaming experience.

couldn’t be happier with my PlayStation 5 purchase from Best Buy. The ordering process was super easy, and they kept me updated every step of the way. The delivery was fast—way quicker than I expected—and the PS5 arrived in perfect condition with secure packaging. The box had no damage at all, and everything inside was brand new and sealed. Best Buy even sent tracking updates so I knew exactly when it was coming, and the delivery driver handled it with care. Plugged it in the same day and it’s been flawless ever since. Overall, an amazing experience—excellent service, great communication, and a perfect delivery. Highly recommend ordering from Best Buy if you’re getting a PS5!

The PS5 is easily one of the best consoles i have owned. The speed is incredible games load almost instantly, and switching between apps feels smooth. The graphics and frame rates make a huge difference, especially on a 4K TV. The new DualSense controller is a game changer, the adaptive triggers and haptic feedback really make gameplay more immersive.

I had the original PlayStation 5 and while the performance is identical, it's great to have the form factor of this one. It seems quieter, much smaller and lighter. Overall, great purchase. Good games, awesome controllers.

great performance you still get fast load times, smooth 4K graphics, fits better in entertainment center lighter easy to move around

The console was worth the money.Better graphics,loaded into games faster, overall the console was a step up from the playstation 4 that was worth it.

The purchase process was simple and easy and was ready for store pick up the same day. Walked in there was a line of about 6 people waiting for their pick-ups. Only took about 5 mins to get to the counter, the associate scanned my email and brought out the PS5 quickly. I asked for a bag he claimed they didn't have one so I explained my son was in the car and this was his Christmas present so he went out of his way to get 2 bags and successfully cover it. That meant alot to me what great service. 5 stars great experience at this knoxville location.

Just got this! The PlayStation 5 Slim Digital Edition in white offers a sleek design, powerful performance, and a vast digital library. With its compact size and digital-only focus, it's perfect for gamers like me that prefer a streamlined experience without sacrificing quality."

I love my PS5! The graphics look amazing and games load super fast. The controller is the best part because it makes everything feel more real when you play. The only thing I don’t like is how big the console is and that the storage fills up quickly. Other than that, it’s been awesome to use.

Love how small and compact the new console is! Same amazing gaming experience with just a much more space effective look!

What can't the PS5 do?!?!?! Amazing console for all ages. It does not take that much space and because this is the digital edition, no disc required. Very reliable, runs games at an amazing speed. It comes with 500 gb, which is enough to download many games from their online store. It comes with one controller, and when you start up your console for the first time, it gives you a tutorial of what your controller can do, and with the dual sense features, it allows you to experience gaming in a whole different level. Would recommend anyone who is looking for a console to get this one.

If you wanted to build a pc tower that could play high level games at 4k and 120fps you’d be staring $1000 in the face. This thing is basically a tower pc at the fraction of the price. I like the size and portability of the slim edition. I don’t miss the disc drive, I have plenty of space for game and if I want I can easily add another 2 tb of storage, has a slot already there for it. My only grip is that it no longer comes with the vertical stand. The original version came with it, now we have too spend an extra $30 bucks for it. Sony should’ve found a way to include it in the original packaging for the slim. Even if that meant raising it’s price by $20.

The PlayStation 5 is everything I hoped for in a next-gen console and more. Setup was quick and easy, and the user interface feels smooth and intuitive. The hardware is powerful — games load in seconds thanks to the ultra-fast SSD, and the graphics are stunning, with vibrant colors and impressive ray tracing that make worlds feel alive. The DualSense controller is a real game-changer; the adaptive triggers and haptic feedback add an entirely new layer of immersion, especially in games like Astro’s Playroom and Spider-Man: Miles Morales. I also appreciate how quiet the PS5 runs compared to previous consoles, even during graphically intense moments. Storage space is decent, and the ability to upgrade it is a plus. Streaming apps work flawlessly, making it an all-in-one entertainment hub. Overall, the PS5 delivers on both performance and innovation. It’s not just a step up — it’s a leap forward for gaming. Highly recommended for anyone who wants the best console experience available today.

Excellent one. Fast and easy performance. It has more storage capacity space, I recommended it to everyone.

I love the PS 5! The lightning-fast SSD practically eliminates load times, making every game feel incredibly smooth and immersive. The graphics are stunning, with rich detail, vibrant colors, and incredibly fluid performance. The PS5’s interface is clean and intuitive, the game library is loaded with fantastic exclusives, and backward compatibility makes it easy to bring your favorite PS4 games along. The console runs surprisingly quiet for the power it delivers, and the overall experience feels premium from top to bottom.

console sharp color slim easy storage able to stand up or lay storage

The PlayStation 5 is hands down one of the best investments I’ve made in gaming. The speed is incredible—games load in seconds thanks to the SSD, and the graphics are jaw-dropping with 4K and ray tracing support. The DualSense controller takes gameplay to another level with adaptive triggers and haptic feedback that make you feel every detail, whether it’s drawing a bowstring or driving over rough terrain. The interface is smooth and easy to navigate, and switching between games or apps feels seamless. Backward compatibility is a huge bonus too—I can still enjoy my PS4 library while experiencing new next-gen exclusives. Overall, the PS5 isn’t just a console—it’s an immersive experience. If you’re on the fence, it’s 100% worth it.