Customer Ratings & Reviews

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

amazing console, speed is unbelievable, gameplay is such an amazing upgrade. The way fps games switch from the ps4 which gives you 60 fps to 120 fps is actually insane. I love it and i will never regret this purchase.

Amazing product, got every single generation of PlayStation so far

My grandson has a spent hours enjoying his PS5. We have a second one in living room for 2 younger kids.

It was a gift for someone i have the same one love it and have 0 complaints fast smooth and reliable everyone should have a ps5

Very good entertaining and awsome so many ganes to play not that gta 6 is only console w purachase

Great product i had a ps4 before this and the difference is really night and day plus i was able to pick it up the very next day thanks to best buy fast services.

Brand new, works great. Came with all the necessary cables needed.

The PlayStation 5 is incredible as someone coming from the PlayStation 4. Especially at the end of its life having a chance to move on to the PlayStation 5 and feeling over nude sense of joy similar to what I had with the PlayStation 4 was incredible.

Really good for gaming runs smothly mid storage but good quality

It's a great upgrade from PS4. I like that the store is incorporated into the main screen. The UI is different so it takes a minute to adjust. Storage could be better, but you can upgrade it. Load times are awesome and definitely worth the purchase.

never had a playstation but extremely surprised with how well it worked!

Best Buy is a great company but I am trying to get a response on changing this system in for the Fortnite edition at the same price but still waiting on my trade in credit

Highly recommend your missing out if you don't buy it

Great! Love it! Glad I upgraded to the newer model.

The PS5 is an excellent home entertainment sysyem. It is a significant improvement over the PS4. The feedback and the immersion of PS5 games is second to none.

The PS5 is outstanding. I love the graphics and real life picture I get when playing Call of Duty.

I had gotten amazing service. Playstation is amazing and works perfectly.

Loving the ps5 works wonders and love the storage.

PlayStation is quite amazing, and I will always be a fan