Customer Ratings & Reviews

I got this for my daughter. best decision ever! every night the entire household plays with her. so happy we got this!

Overall just a better console than the old one and u can tell how much smoother it is, haven’t gone a day without getting on. This console just brings the happiness out of one.

Never disappointed…bought it for the hubby but obviously kids took over lol definitely recommend

Awesome service at the Store. Pickup was super easy and everyone was very friendly. Love the digital version so I don’t have to stack games up.

My purchase was extremely easy and quick. Customer service is great and they are helpful.

Best Buy product experience while being there every one guides you through and all advisors were pro for gaming things and advised me well on things for my kid

Excellent product, very happy with my purchase, I spend very nice moments of fun

I love my product thank you so Much I would love to buy another one

I've switched from xbobx series X to ps5, and it was the best decision

The goat of goats. This is the best console in any time

Performs well i have no issues with the playstation

It was nice to finally upgrade to the PS5. Also to receive the package a day after ordering was a pleasant surprise as well.

I recently purchased a brand new PS5 from Best Buy, and while I really enjoy it overall, I’ve noticed a strange issue. The console runs games perfectly with no problems, but when it’s sitting idle on the home screen, it sometimes freezes and then shuts off on its own. Since this system is brand new, I’m curious if this is normal or if it might be a defect. I’d appreciate any guidance or troubleshooting help from Best Buy or Sony. Other than that, I’m very happy with the purchase and the performance during gameplay.

No issues! Get the digital if you want to travel (using Remote Play or using the Portal). Switching out discs is not possible when you're on the road!

Amazing gift. Will recommend this. My nephew loved it.

The size difference is very noticeable. My original ps5 looked like a monster in the living room, but this hides away much better. Only downside is it is a bit louder, but thats to be expected. Very happy with my purchase.

Works perfectly! No problems a year later. Bought it as a gift for my son,

great console would buy a extended storage though .

my fav console ever! would buy again love it so much

Love it! This is such a difference compared to the PS4.