Customer Ratings & Reviews

Bought for my teen sons and they love it. It fits on the tv stand perfectly and runs smou

Since I got it, everything has ran smooth so far, pristine quality, quiet start up and easy accessible.

Amazing upgrade from the ps4, isn't loud at all and runs super smooth in all games. Never had my frames drop below 60 alongside my 144hz monitor. Also glad to see it came with almost 1TB of storage too so that's a nice touch aswell.

I am extremely impressed with the PS5 Slim Digital Edition. The setup was quick, the interface is smooth, and the console runs almost silently even during long gaming sessions. The graphics and load times are a huge upgrade from previous generations, and the ultra‑fast SSD makes everything feel instant. The controller features really stand out. The adaptive triggers and haptic feedback make gameplay feel more immersive, and the console stays cool even when running demanding titles. Storage is solid for a digital‑only system, and managing games is simple. Overall, this console delivers excellent performance, a sleek design, and a noticeably better gaming experience. I highly recommend it to anyone looking for a reliable next‑gen system.

To the Best Buy Team, I am writing to express my sincere appreciation for the outstanding experience I had purchasing my PlayStation 5 from your Chandler, Arizona location. Although the unit was listed as refurbished open-box, the condition and performance have been absolutely flawless. The system arrived complete with every item, carefully packaged, and it operates exactly like a brand-new console. The gameplay has been magnificent, and I have already spent many hours enjoying and revisiting retro titles that made me fall in love with gaming years ago. It has truly been a nostalgic and exciting experience. Equally impressive was the professionalism and courtesy shown by your staff during the purchase process. Their knowledge, patience, and attention to detail made the transaction smooth and reassuring. Thank you for providing such excellent service and a fantastic product. I truly appreciate the opportunity to share my positive experience.

I had a great experience purchasing my PlayStation 5 from Best Buy. I originally bought the wrong version, but when I went back to exchange it, the team was extremely friendly, patient, and helpful throughout the entire process. They made the trade-in/exchange quick and stress-free. The PS5 itself is amazing—fast load times, incredible graphics, and such a big upgrade. Overall, excellent customer service and a smooth experience. I would definitely recommend Best Buy!

The PS5 is awesome! Super fast, great graphics, and the controller feels amazing. Games run smooth and look amazing. Totally worth it for any gamer!

Amazing console. Fast, powerful, and great gaming experience. No issues so far.

I bought the PlayStation 5 about a month ago, and it’s been amazing so far. The performance is super smooth, load times are extremely fast, and the graphics look incredible compared to my old console. The controller really surprised me — the haptic feedback and triggers make games feel much more real. I usually play a few hours after work, and it runs perfectly every time without noise or overheating. Only small issue is storage fills up quickly, but overall I’m very happy with it. Definitely worth it and I’d recommend it to anyone thinking of upgrading.

The slim model is so much smaller than the original ps5. One of the best gaming consoles available.

Just got my PS5 and I love it! Super fast, amazing graphics, and the DualSense controller makes gaming so immersive. Totally worth it!

I’m so glad I bought it when it was on sale! Not because it’s a bad product but because it’s awesome and I enjoy it much more while saving money! I’ve been hooked to my ps5 since I got it! I’m a pc gamer and haven’t owned a PlayStation since the PS3 and wasn’t sure what to expect.. but man Sonys ps5 is nice! The subscription to play all the games is good too! I’m getting to play games I didn’t get to as a kid or even playing games I missed after quitting gaming! Man I love it! It’s well optimized too! One thing I didn’t know tho was that physical copies were actually physical, I thought that when you bought them they would just have a cdkey but I was wrong and had to get a disk drive, but I found one after scowering high and low and man!! It’s a blast! I do wish it had more storage but I’m happy nonetheless!

My PS5 has been amazing since the day I got it. The graphics are insanely smooth, the loading times are basically nonexistent, and the whole system just feels powerful. The controller is super comfortable and the haptic feedback makes every game feel more realistic. I’ve had zero issues with performance, and switching between games and apps is fast and easy. Definitely one of the best purchases I’ve made.

I recently picked up a PlayStation 5 from Best Buy, and I couldn’t be happier with my purchase. From the smooth ordering process to the performance of the console itself, it’s been a great experience all around. First, the buying process at Best Buy was seamless. The staff was helpful, and the pickup was quick and easy. The packaging was secure, and everything inside was in perfect condition. As for the PS5, it’s an absolute powerhouse. The graphics are stunning, especially on a 4K TV with ray tracing enabled. Games like Spider-Man 2 and Demon’s Souls look incredible, and the ultra-fast SSD makes load times almost nonexistent. The DualSense controller is another highlight—it adds a new level of immersion with haptic feedback and adaptive triggers. The only downside is the console’s size—it’s quite large—but that’s a minor issue compared to everything else it offers. Overall, I highly recommend the PS5. If you’re lucky enough to find one in stock, grab it! Best Buy made the whole experience easy, and I’m looking forward to years of amazing gaming. Rating: 5/5

Absolutely amazing console! Lightning-fast load times, stunning graphics, and the digital library makes gaming seamless. A true next-gen experience!

The PS5 Slim is amazing! It runs super fast and handles everything so smoothly. Downloading and updating new games is quick and hassle-free. Love how compact it is too — perfect upgrade from the PS4!

I recently purchased the PS5 Slim Digital Edition, and I’ve been extremely impressed so far. The performance is outstanding — games load incredibly fast, run smoothly, and look amazing thanks to the upgraded hardware. The standout feature for me is definitely the DualSense controller. The haptic feedback and adaptive triggers add a whole new level of immersion to gameplay.

Sony PlayStation is the best console I know, the image quality and speed of games are at their best, I really love this console because I'm familiar with this console from its first series! Only recommendations, everyone who buys it will be satisfied!

I have no complaints, loads fast, graphics are great.

Everything works perfectly. I like the design of the system, and I love how the menus look. From the design of the hardware, to the functionality of the software, I really like this. However, I do find it annoying that for every new game you play on it, you have to wait for it to extract data from the discs. But overall, I think this is a really good console, Highly recommended.