Customer Ratings & Reviews

I bought this PlayStation 5 as a Christmas gift for my partner and went with an open-box option, honestly not knowing exactly what to expect. I’m happy to say it exceeded my expectations. The console arrived in great condition — clean, well-packed, and clearly taken care of. It was obvious right away that this wasn’t a “beat up” return. Everything we needed was included, and setup was quick and painless. Performance has been flawless. The PS5 runs quietly, loads games fast, and the graphics are amazing. Even during long gaming sessions, there have been no issues with overheating or lag. The controller feels great, and the adaptive triggers and haptic feedback really do make a difference. What I appreciated most was the value. Choosing open-box saved money without sacrificing quality, and it still felt like gifting something special. Watching his reaction on Christmas morning confirmed I made the right choice. If you’re on the fence about an open-box PS5, don’t be. As long as it’s from a trusted seller, it can be a great way to get a top-tier console at a better price. I’d absolutely purchase open-box again.

Even though I bought this item for my husband as a brand new item , it over heats , shuts down from time to time

Very thin and sophisticated device, I would really love it!

The open box PS5 itself was in excellent condition. Everything worked perfectly but i'm giving it 3/5 stars and thats because it included the wrong charging cable for the controller and no power cord, Which would've sucked way worse if i didn't have a spare power cord from an old PS4 and a USB C to USB C on hand to charge the controller.

Very good console. Works fine. Barely any games but cool console

I had to go to the store three times to make the purchase. There was poor advice and poor service from the staff. With the console all good, no problem

Needs to fix’s there HDMI port asap for as much money we pay for these systems.

What’s fine. Setup was super easy to do! I would recommend

Playstation 5, good product i would say but the price should be lowered just a bit

Was iffy about the purchase at first, but it’s definitely worth the money.

The controller developed drift within only 2 months while ps4 lasted much longer

GUI is tough to acclimate to... but the game sharing is excellent. Love that feature.

Solid purchase. Got it for my son, but I may use it more than he does...

Great console, highly recommend getting one, fun for all ages.

Product as advertised. No surprises, Exactly as I expected

It was great but the controller did not work correctly out the box

Love it. The sleek look is great and doesn’t take up much room

"Great place, great staff, great prices and options!!"

Very good product, and customer service. Online purchases are the best!

My PS5 shuts off when in rest mode, and even with rest mode turned off it will sometimes shut off when I'm on the pause screen for a while and then shut the TV off. It isn't consistent. This has been happening from the moment I got it a few weeks ago.