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Customer Ratings & Reviews

Model:
1000039670
SKU:
11398447
$609.99

Customer reviews

Rating 4.9 out of 5 stars with 7371 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 299 Showing 5,961-5,980 of 7,371 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered online and the service is always good when i good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my boyfriend plays it non stop, package was slightly torn up but no issues!!

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Less Than The First Generation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the original PlayStation 5 since launch, and this slim version is a more expensive, diluted iteration of it. There are fewer ports on the rear, and it has two USB-C ports on the front. The fans are oddly exposed, and it doesn’t include a stand like the original. However, since the original is no longer being sold, I guess this is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services always. I love Best Buy, and I’m so happy for the way your customers are been handled..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and picked up same day. Very satisfied with the order online/pick up process. Every employee was very helpful and sufficient

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    PS5 is perfect

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love the PS5, its nice to save the money on going digital

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the phone team that walk me through the transaction and kindly addressed all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly my Best Buy yet!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has really enjoyed his game. He op-ed for the digital and it has saved me a ton on games…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far price is up there best time to get it is when it’s on sale beside that overall great console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, Games are already available and he travels with it everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product looks so good. My son likes it most. I insisted I should buy this for him again and again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    love it♥️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive always been sony fan they never disappoint you

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 4 out of 5 stars

    PS5 cut off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice graphic but it always cut off every 1/2 hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love every bit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to navigate the new PS menu and my kids are obsessed with Spiderman

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my very good console in excellent condition it is

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids love playing with this. I enjoy it sometimes as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, simple and easy Best Buy was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service will definitely be shopping here again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Runs well loudly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system runs great, it does get a little loud at times though due to the open fan system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pefec

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I bought a PS, My daughter loves it, and the good it is very fast to ship and pick up from Best Buy, I chose the digital because my children buy everything online

    I would recommend this to a friend