4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
1000039670
SKU:
11495545
$669.99

Customer reviews

Rating 4.9 out of 5 stars with 7387 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the product's top-notch overall performance, excellent graphics, and fantastic load speeds, often highlighting its convenient size, quiet operation, and overall quality as a console, noting its good value for the price. However, some users express concerns regarding the storage capacity, the disc drive being sold separately, and the battery life, while others mention that it does not come with a stand; despite being listed as a potential concern, many customers report not experiencing any overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 345 Showing 6,881-6,900 of 7,387 reviews
  • Rated 4 out of 5 stars

    Slim PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are great titles available for this system, and It doesn't take up a lot of space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    ⭐⭐⭐⭐⭐ Open Box but Definitely a Win

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this PlayStation 5 as a Christmas gift for my partner and went with an open-box option, honestly not knowing exactly what to expect. I’m happy to say it exceeded my expectations. The console arrived in great condition — clean, well-packed, and clearly taken care of. It was obvious right away that this wasn’t a “beat up” return. Everything we needed was included, and setup was quick and painless. Performance has been flawless. The PS5 runs quietly, loads games fast, and the graphics are amazing. Even during long gaming sessions, there have been no issues with overheating or lag. The controller feels great, and the adaptive triggers and haptic feedback really do make a difference. What I appreciated most was the value. Choosing open-box saved money without sacrificing quality, and it still felt like gifting something special. Watching his reaction on Christmas morning confirmed I made the right choice. If you’re on the fence about an open-box PS5, don’t be. As long as it’s from a trusted seller, it can be a great way to get a top-tier console at a better price. I’d absolutely purchase open-box again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Prefer Xbox over PlayStation. Very fast console.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I bought this item for my husband as a brand new item , it over heats , shuts down from time to time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unique piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thin and sophisticated device, I would really love it!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall Good.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The open box PS5 itself was in excellent condition. Everything worked perfectly but i'm giving it 3/5 stars and thats because it included the wrong charging cable for the controller and no power cord, Which would've sucked way worse if i didn't have a spare power cord from an old PS4 and a USB C to USB C on hand to charge the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 2 out of 5 stars

    It was not a good shopping experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to go to the store three times to make the purchase. There was poor advice and poor service from the staff. With the console all good, no problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it nerds

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Works fine. Barely any games but cool console

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Going good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What’s fine. Setup was super easy to do! I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gameplay/ System updates

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to fix’s there HDMI port asap for as much money we pay for these systems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5, good product i would say but the price should be lowered just a bit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was iffy about the purchase at first, but it’s definitely worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller drift

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller developed drift within only 2 months while ps4 lasted much longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, highly recommend getting one, fun for all ages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nostalgia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid purchase. Got it for my son, but I may use it more than he does...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox convert

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GUI is tough to acclimate to... but the game sharing is excellent. Love that feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expected

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as advertised. No surprises, Exactly as I expected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great but the controller did not work correctly out the box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely love this

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The sleek look is great and doesn’t take up much room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Place

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Great place, great staff, great prices and options!!"

    I would recommend this to a friend