Customer Ratings & Reviews

Great product, very well made!!, Got to finally play all my fav games, and talk to friends; nice price and a very smooth experience

This version of the playstation is so much better than the original. It is smaller, as well as runs faster. Not only is the system faster but also quieter. Highly recommend buying this console.

Loving the ps5 works wonders and love the storage.

I love this, for a while I had a PS 4, but I finally decided it was time to upgrade and I am happy that I did

Purchased this for my granddaughter, she is very pleased and loves it. Best Buy provided the best customer support.

Always wanted a ps5 the price was way too high but I got this on a Black Friday sale and then added the disk drive at a great price as well !

So much better than the regular version, I got the PS5 on midnight release and decided to upgrade I definitely do not regret that decision. Better graphics and it’s faster.

No surprises when it comes to best buy. Ive been shopping with them for years now and honestly, the reaults has always been the same. On time delivery, package secured and in great condition. Whenever I had any questions and called they never hesitated to assist and help me find a resolution. If the person who picks up the call cant help me, they always transfer me to the right person who can. I will forever shop with best buy because I can rely on them for quality and quick service.

Perfect Christmas gift. This console had no issues and is enjoyable. The price was reasonable and overall was satisfied.

Love this product! Was super easy to setup, the dualsense controller takes gaming to another level. Would definitely reccomend.

My Son Loves his PS 5. And it's better to get it at Best Buy, WARRANTY! I had to get him another, because the one he had. One of the ports doesn't work. We looked around, it's going to cost me an arm and a leg. With Best Buy Total tech membership, we don't have to worry about that! It's covered for 24 months.

First time buying a console! I was debating on buying new or refurbished. The employees were so kind and answered all my questions and provided alternative solutions. I forgot the employee's name, but he was very kind :))

Best system I ever played on can’t go wrong with it

Love it so.much better then my PS4 fast speeds and way better performance

Great design and size. The console is smaller than the original and great customization skins. Perfect buy.

This being my first gaming console I ever owned and I must say it’s really a great device. The quality of graphics and how smooth the games runs is remarkable. Could have gotten something better than this.

Coming from an Xbox Series X, this is a completely different experience. The controller has to be the best i’ve ever used, the haptics aren’t just rumbles that happen every now and again when there’s an explosion. They direct sound and immerse you in a level I haven’t experienced. The microphone, speakers, touchpad, and adaptive triggers all in one package is truly impressive. The original play and look amazing on OLED screens and price to performance couldn’t be better. Does get a bit louder with fan noise than the Xbox, but can be greatly minimized by putting it to your right.

My daughter got this as a Christmas gift and she loves it. She has been playing Elden Ring and enjoys playing.

Great purchase and great price. Just what I needed. Everything works properly and my son loves his new gaming system.

Great Christmas present for my boyfriend, he loves it! Great quality & easy purchase with great store pick up.