Customer Ratings & Reviews

For generations, I refused to buy a PlayStation, now I can see why people love this console. The controllers feel so much better and the features on them provide a better experience in gameplay. And with Xbox games now coming to PlayStation, I cannot to experience them now on PS5!

[Employee of bestbuy] Works great and got it very quickly! Would definitely recommend!

Awesome console to choose because of how amazing Sony created the console to run. From the easy process of creating your PlayStation account to the quality of the apps you choose run. You won’t be disappointed.

Works well and does not give me any problems I like to play it as a gift a lot

I would highly recommend this product to anyone who likes to game on a console. Every since I got my PlayStation, I have been having late lights on Fridays and Saturdays due to long gaming sessions.

I love my new ps5 havnt had any problems id definitely buy this again. Packaged very well also

Best Buy had everything packaged well and the console was in perfect condition. Setup was quick and easy, and I was playing within minutes. Overall, I’m very happy with the purchase and the service. If you’re thinking about getting a PS5, I definitely recommend buying it from Best Buy.

Everything about the item is easy. Gameplay set up, downloading, even opening the packaging. Love the PlayStation, will always be a ps girl.

I bought the PS5 for my boyfriend for our anniversary and he LOVES IT ! He hasn’t gotten off of it since I bought it . I also really appreciate the customer service . I had no clue which game didn’t have the disk but they were very patient and helpful with me (that PS5 got me the promise ring I’ve been wanting ;) lol ). Anytime I go into Best Buy they are nothing but pleasant to me . Thanks again Best Buy team :)

Solid unit that will keep you entertained for days. Probably the best looking PlayStation in my opinion. I enjoy it a bit more than my XBox Series X because of the more advanced controller. I will be purchasing additional storage for it soon. The 1TB it comes with just isn’t quite enough.

Perfect no problems at all, Runs great!! Will be buying another one soon after selling my old ps5 that overheats

Have loved my ps5 digital and have played over 200 hours with no issues

Perfect gift for my daughter she loved it. Everything is nice and clearly

Absolute beast, speed is top tier, game run for long the fan chips in and starts the cooling, game pushing the graphics Love it.

PS5 is solid—fast load times, good graphics, and the DualSense controller is a nice upgrade with haptics and adaptive triggers. Games like Spider-Man: Miles Morales look great, but the storage fills up fast, and the console itself is pretty bulky. Overall, it’s a good system, but nothing mind-blowing if you’ve already got a decent gaming setup.

This PlayStation system is great! I wish I had gotten the higher storage one though

The PlayStation 5 Non Disc Console delivers performance stunning 4K graphics, fast load speeds, and a sleek design. The DualSense controller offers immersive haptic feedback and adaptive triggers for the best gaming experience. It’s a must-have for gamers looking for cutting-edge technology and seamless gameplay.

Amazing system! Service to get it from Emily was amazing as well. Will continue to use Best Buy for my needs!

Good console. Easy to use. Great picture. Nice graphics.

I purchased a PS5 from Best Buy this past Christmas, and the entire experience was excellent from start to finish. The ordering process was easy, the Delivery was smooth, and the product was exactly as described. Best Buy made what can sometimes be a hard-to-find item a stress-free purchase, and the PS5 has been an amazing addition to our home. I would definitely recommend Best Buy for big tech purchases.