Customer Ratings & Reviews

Came in with good condition. They were able to prep it fast

Great product, fast pickup process! We loved our PS5 so much, we bought a 2nd one!

First time I ever stepped away from the XBOX brand. Great gaming machine with updates that don't affect anything.

Excellent!! I'm super happy with my PS5...excited! I really enjoy playing online! Thank you for your kindness from the Best Buy staff

Good service was fast and smooth process I recommend

It's compact. my kids love them. I am pro to buying electronics at Best Buy as I have a total membership which protects my purchase for 24 months.

I love it my son so happy with this game he love it

The best gaming console would recommend to others if want to buy a new console!!!!!¡¡

Good game gonna have this console for a long time to play

Amazing product, last long and very entertaining console

Amazing product. Best Buy is the place to go to purchase your gaming needs.

haven’t had any problems came with everything i love it

No complaints, I'm happy with it. Customer service was great as always.

Very great, fast and efficient, and love how it works

Its a PS5, its good. I want to win the 400$ gift card

this is my first PlayStation and I love it. I was debating whether to get the slim or disc drive but I’ve been loving it as a casual player !

I own a Series X, Series S, Switch and now a PS5 and I love this console. Exclusives are great but we all know which games are on which systems. What I like about the PS5 vs the other systems is; the haptic triggers on the DualSense controller are awesome with supported games, PS Remote play seems to be more consistent than Xbox and the streaming quality through remote play is better than Xbox, and the storage is ridiculously fast! Game Pass gets the win for me over PS Plus (even the premium tier) but PS Plus is not bad and it's getting there. I'm not concerned with no disk drive, although you can buy one that will attach just like the disk version. The support for expandable storage is significantly more robust than on the X/S. Samsung 990 Pro with Heatsink is what I went with and not upset that I did. Great machine, just wish this generation would have prioritized 60fps as a standard.

My bf really likes it. It doesnt get too hot and its fast.

Very satisfied with the game console. My son is loving it.

My grandkids love the Sony PlayStation. I’m learning yo like it also. There are slot of games that appeal to me plus the graphics look amazing.