Customer Ratings & Reviews

Got the PS5 at a really nice price. I got it for 449 but then a week later it became 399 and best buy customer service is so amazing and they were able to price match me to that price and gave me a refund of 50$. I am very happy.

Best Birthday gift ever!!!!! I got it after my trip. Been playing it ever since

“Stunning visuals, smooth gameplay—PS5 redefines fun!”

I bought this for my husband. He loves it! I ordered it online and did car pick up and it was great. No issues at all.

Always a great product, great rewards program and good customer service.

overall this product is great! has great resolution and great picture quality.

Works as should,, graphics or good to downloads or quicker also

The product we bought was all that, worth the money.

This system is far better than any I’ve used before. The quality is great for the price I bought it for my spouse and they absolutely loved it but I play too!

Always looking forward to the next PS console. Never a disappointment. Love it so much.

It was good and the performance was too good and Superb

Works perfectly, everething in perfect condition…recomended

First impressions are everything. Starting from when I picked up the package it was clear the item was not properly packaged to prevent it from moving inside internally. Upon opening the item I realized only after picking up the console that I nearly snapped my ps5 in half; leaving a soft bend and a lasting impression on the surface. Even the black cover front from just a accidental soft stroke of my finger nail left a deep cat claw like mark. The experience just felt counterfeit and ungenuine like past Sony products. I felt nauseated. On the flip side the console resembled a newly constructed building and much like my favorite hotel The Double Tree. It was a refreshing-fresh feel but without the those mouth watering oven baked warm walnut-chocolate cookies at the front desk that all the guests were in line craving for (reference to the attachable cd-less drive). Id say dont even bother with this new version unless you plan on taking the console apart and using it inside a newly miniturized chassis. Id be more than willing to pay double to see that product, than to be satisfied with what appears to be a “mini-me” version of Dr. Evil from the movie Austin Powers of the originally sized Playstation 5. I am thankful I have Best Buy Total Tech Membership-a protection plan which covers accidental damage and a great return policy, but upset at the fact than even the cost of such plan was a greater value than the actual product than I had purchased. I am certain I would of most likely avoided purchasing this product all together from any other retailer than Best Buy in this regard and I may wish to return if the PlayStation exclusive console games dont fair as well as the console itself. I hope this review was helpful and could be used to further development of future products.

GREAT PRODUCT THE GRAPHICS ARE AMAZING HIGHLY RECOMMEND

Great product! I'm happy with my purchase and am ecstatic that is covered in case of damage.

My son cant get enough of this! He is so excited to come home and use his ps5 video quality is amazing

So far I've like the console. its different from the ps4. Ps5 has better graphics and remote has more features upon the game you play.

Very good not hard to set up and good picure quality

Of course its 5 star its the latest ps console why wouldnt it be 5 stars

Amazing product use more than 20 hours a week and kids love to play and have had no issues with it