Customer Ratings & Reviews

Love it. The sleek look is great and doesn’t take up much room

"Great place, great staff, great prices and options!!"

Very good product, and customer service. Online purchases are the best!

My PS5 shuts off when in rest mode, and even with rest mode turned off it will sometimes shut off when I'm on the pause screen for a while and then shut the TV off. It isn't consistent. This has been happening from the moment I got it a few weeks ago.

It a good store i like it i but alamos all the things I got in my home

Performance wise, id give it 5 stars. But sadly the HDMI port stopped working after a few months. A very common issue on ps5. For the price point you’d think the most basic specs would be durable.

It was a refurbished one. Games wouldnt downloaded even after waited days. Then it started freezing up. My son and his father tried everything but its unusable. Im praying they will let us exchange for a new one and pay the extra. So we dont have to go through all this again. There were lots of tears lol my sons excitment went from 100% to -300% this Christmas lol. finger crossed they can get it straight today, not sure I can listen to much more crying and heartbreak

It seems like a good idea at the time but digital only is a bad idea. 1st - you pay the same price for games as if it were a disk with packaging. 2nd- games take forever to drop in price when you can go buy a used one right away for Pennie’s. Do not purchase digital only

good experience good product happy with purchase ..

I paid for the item online for on store pickup, it said ready in an hour. So I went to the store an hour later, I waited at the store for 6 hours. I spoke to several staff and the general manager, they all assured me without any doubt I would be leaving soon with the item I paid for, as well as online customer service, I was lied to by everyone, so I continued waiting, I waited and waited for 6 hours, until the store closed, never got the item and went home. It took 24 hours, not 1 hour.

Works well just don't like how pricy the games are

This game system is great. The only problem we had was shipping and they cancelled my order twice. So we had to reorder but the game system is great

This was okay but I didn't like it because it was just digital

Nice but not very advanced. Can’t believe the ps4 upgraded to this. Actually returned it cuz idc for the changes at all. Remote is slightly bigger than fhe ps4

Still needs to get the disc module to play your old PS4 games... and currently disc module out of stock since months back

Ordered a refubished PS5, it would work for about 10 minutes and turn off. Had to return it for a full refund that took 2 weeks to complete.

I bought this as a gift and as there were no new units in my area I opted for an "open box" unit that was labeled as complete. I did not want the others that were not labeled as complete as I did not want to run the risk of missing parts or scratches, etc. However, the unit was missing almost everything other than the unit and and controller.

All of a sudden 4 months in it starts overheating constantly can't play for more than 10 minutes, constantly getting error messages as well as freezing up. Not worth it. I've had a PS4 for almost 10 years still working fine I buy a PS5 and I get 4 months worth

I have been satisfied with my purchase but up until I returned I wasn’t treated nice and I’m a good person

I was happy with my purchase only thing is I asked for the spiderman package and they said it was digital but when I open it on Christmas there was no game and I had to buy a game for my son to play but I'm happy with my purchase