Customer Ratings & Reviews

The greatest and knowledgeable associates I ever met! Incredible knowledge and service checking in and to of the store, What a great experience at the East Syracuse NY store. Way to go!!

Perfect system! Works exactly as described and designed to do.

I love my new PlayStation 5 it works perfectly and it’s amazing

Had it for a year now. Everything it's great. Not a single flaw

Great console. I love the size and it actually comes with more memory than the ps5 with a disc. I don't mind the digital version as I don't have to keep up with physical cd games and I don't have to worry they'll scratch.

It works, came with everything that was supposed to be there I'm so glad I made this purchase

It's a PS5 it works as it should. Box was clean and delivered quickly

Love my playstation. No other console stands a chance. There’s tons of games to choose from in the app store, excellent performance.

The PS5 is a gaming powerhouse! The graphics are insane, and the controller feels next-level with its vibrations and triggers. It's like you're really in the game! Plus, games like "Demon's Souls" and "Spider-Man: Miles Morales" are a blast to play. Just wish it was easier to get your hands on one!

I'm happy to have my PlayStation 5, it was a dream that I always wanted to have since I was a child, thank you for everything, you are an excellent store.

Outstanding all around from customer care to the product and warranty options I was provided. PS5 is fast, efficient and easy to use. Purchased 2 of them to have in multi rooms. Have no internet or lag issues when all consoles are running along with other devices at the same time.

Great product. My son loves this amazing console!!

Great product for any game, fast shipping and great customer service

i love play station. i love how skinny it is so it fits under my tv perfectly

Amazing my boyfriend loved it! Performs well and easy to set up!

Overall the best console I’ve ever owned, great haptics in the controller and overall gameplay is great

Have always lived playstation as a company and have lived them ever since, the ps5 is no exception

This was ordered for a company giveaway. The PS5 was in stock and when it arrived, the box was damaged, not a good look for a giveaway, Best Buy gladly exchanged it for me. Then there was a price drop of $100.00 and Best Buy credited my card back the difference. Although it was hard to get a person on the phone to call about my issues, once I did, Best buy handled my problems great!

Great price! Christmas present for my son, i know he will be so excited .

great item, im having alot of fun :) picked up at store very easily