Customer Ratings & Reviews

we needed a replacement model. the first kept overheating and shutting off. not a good look on christmas day! took it back, the second works beautifully. son loves it...doesnt even talk to us anymore lol. great customer service. no problem getting a replacement

I finally picked up a PS5 and it’s been amazing so far—super fast loading, smooth gameplay, and the graphics look crazy good. The controller feels really cool with the vibrations and adaptive triggers, definitely worth it if you love gaming.

extremely fast shipping and super easy to set up. i ordered it for pickup but it went out of stock before i could get it and best buy worked with me so fast to ensure i got it before the holidays. great memory and very fast given that it’s used. very good price

I’ve had a great experience with this PS5 so far. The console works perfectly, with no issues at all. Performance is excellent, games run smoothly, and loading times are very fast. The design looks great and feels solid. Overall, I’m very satisfied with my purchase and would definitely recommend it to anyone looking for a next-gen gaming console.

The PS5 is absolutely worth it. The speed is insane, graphics are next-level, and games load almost instantly. The DualSense controller really sets it apart with immersive haptics and adaptive triggers. Overall, it feels like a true next-gen console and has completely upgraded my gaming experience.

The PlayStation 5 is a powerhouse gaming console that boasts remarkable performance, stunning graphics, and lightning-fast load times. Its DualSense controller revolutionizes gaming with immersive haptic feedback, offering a truly immersive experience. The diverse game library, including exclusive titles, delivers an exceptional gaming journey, making the PS5 a must-have for any gaming enthusiast.

Works amazing as Expected! Storage space could be larger but marked as expected Controller battery life not long enough

Recently snagged a PS5 from Best Buy in Orlando, and it's been a game-changer! The graphics are mind-blowing, and the speed is unmatched. The DualSense controller adds a whole new level of immersion, making every gaming session feel like an adventure. Best Buy's service was top-notch, making the purchase smooth and hassle-free. Couldn't be happier with my purchase!

The PS5 Slim is a fantastic upgrade for anyone looking to enter the PlayStation ecosystem or save space without sacrificing performance. It offers the same powerful specs as the original PS5 but in a smaller, sleeker design with 1 TB of storage and improved modularity, including a detachable disc drive for the digital edition. Reviews on Best Buy rate it 4.8–4.9 stars, praising its quiet operation, faster load times, and space-saving build. Whether you prefer physical discs or digital downloads, the PS5 Slim delivers next-gen gaming in a more compact and user-friendly package.

I’ve had my PlayStation 5 for a few months now, and it has exceeded all my expectations! The graphics are stunning, with vibrant colors and a level of detail that makes every game feel immersive and next-level. Games load almost instantly thanks to the super-fast SSD, which is a huge improvement over previous generations. The new DualSense controller is another standout feature—the adaptive triggers and haptic feedback really add to the gaming experience, making it feel more interactive and realistic. The PS5’s UI is sleek and easy to navigate, and switching between games or apps is quick and smooth. Plus, backward compatibility with PS4 games is a great bonus; I’ve been able to enjoy a lot of my older favorites with faster load times and sometimes better performance. The PS5 also runs quietly, which I appreciate. Overall, I’d highly recommend the PS5 to any gamer looking for cutting-edge performance, stunning visuals, and an all-around great gaming experience.

The PlayStation 5 Slim Digital Edition has been absolutely amazing. From the moment I turned it on, I was blown away by how fast everything loads. Games start almost instantly, and the overall performance is smooth, responsive, and incredibly impressive. The graphics are stunning, especially on a 4K TV. Every game looks sharp, vibrant, and incredibly detailed. The DualSense controller takes the experience to another level with realistic vibration feedback and adaptive triggers that make gameplay feel more immersive than ever. I also love the slimmer design. It looks clean, modern, and fits perfectly into my entertainment setup without taking up too much space. Despite the smaller size, it still delivers all the power and performance you would expect from a next-generation console. Whether you’re gaming, streaming movies, or playing online with friends, the PS5 Slim Digital Edition delivers an incredible experience. It’s easily one of the best gaming purchases I’ve made, and I would highly recommend it to anyone looking for a powerful and modern gaming console.

I recently purchased the PlayStation 5 from Best Buy, and I couldn’t be happier with both the product and the buying experience. The PS5 is everything I hoped for—fast, powerful, and packed with amazing features. The graphics are stunning, load times are nearly instant, and the new controller feels great in my hands. Best Buy made the whole process easy and smooth. Shipping was quick, and the console arrived in perfect condition. I highly recommend the PS5 to any gamer looking for the next level in performance and gameplay—and Best Buy as the place to get it!

The Sony PlayStation 5 is a powerhouse of next-generation gaming, delivering cutting-edge technology and a robust gaming experience. As one of the most highly anticipated console releases in recent years, the PS5 promises to redefine gaming with its impressive hardware capabilities and exclusive game titles. Design: The design of the PS5 is sleek and futuristic, featuring a striking two-tone color scheme of white and black. The console itself is larger than its predecessor, the PS4, but its bold aesthetics make it a standout addition to any gaming setup. The inclusion of LED lighting and a redesigned DualSense controller further enhances the overall visual appeal. Performance: In terms of performance, the PS5 delivers unparalleled speed and graphics quality. Powered by a custom-designed AMD Ryzen Zen 2 CPU and RDNA 2 GPU, along with an ultra-fast SSD, loading times are significantly reduced, and gameplay is incredibly smooth. The console supports 4K resolution gaming at 60fps, with the capability of up to 120fps in some titles, providing a truly immersive gaming experience.

It runs quieter than I thought it would, and everything plays smoothly. Connecting to it via PS Remote Play is also a breeze, and I have no trouble playing my games from afar. The DualSense controller is also a nice touch, one of the most innovative controllers I've used in a long time

The PlayStation 5 has been an amazing gaming experience from day one. The performance is incredibly fast thanks to the SSD, with games loading almost instantly and running very smoothly. Graphics look stunning, especially in 4K, and the gameplay feels much more immersive compared to previous generations. One of the standout features is the DualSense controller. The adaptive triggers and haptic feedback add a whole new level of realism that makes games feel more engaging and interactive. Whether playing action games, sports titles, or story-driven adventures, the experience feels premium. The console is also surprisingly quiet during gameplay, and the user interface is clean and easy to navigate. Backward compatibility with many PS4 games is another huge bonus, making it easy to enjoy older favorites with improved performance. Overall, the PS5 delivers outstanding speed, graphics, and innovation. It’s easily one of the best gaming consoles available and absolutely worth it for both casual and hardcore gamers.

I originally bought this device because I had family visiting for a short stay, and it was between this and a nintendo switch and it turned out to be an excellent choice. It exceeded my expectations and continues to bring enjoyment even now. It’s perfect for when family visits, as it gets the job done. It runs games effortlessly and is a powerhouse I have never experince lag that wasnt network related and the loading times are insanley fasy compared to the ps4 I previously owned. Highly recommend for anyone in a similar situation! Although the storage was definitley now where near enough with some games easily occupying 10% to 25% of the storage. Another note the controllers feel great but are very flimsy even with minamal use you start to experince stick drift.

I love this console. I cannot stay of it! Its super fast load times, smooth gameplay, and amazing graphics. The controller feels great and really adds to the experience. It runs quiet and looks sleek. Definitely worth it!!!!

Nice I loved it, it worked very well for me I recommend them

I recently purchased a PlayStation 5 from Best Buy, and I couldn't be happier with my experience. From the moment I walked into the store to the moment I left with my new console, everything was seamless and enjoyable. **Store Experience:** The layout of the store was well-organized, making it easy to find the gaming section. The staff was friendly and knowledgeable, ready to assist with any questions I had about the PS5 and its features. They provided me with helpful information about the different bundles available, including games and accessories, which made my decision-making process much easier. **Availability:** I was pleasantly surprised to find that Best Buy had a good stock of PlayStation 5 consoles. I had been checking various retailers for weeks, and it was refreshing to see that Best Buy had them readily available. They also offered a variety of bundles that included popular games, which provided great value for my purchase. **Online Ordering:** For those who prefer shopping online, Best Buy's website is user-friendly and efficient. I was able to check stock availability at my local store and even reserve a console for in-store pickup. The process was straightforward, and I appreciated the option to avoid long lines. **Customer Service:** The customer service at Best Buy was top-notch. When I had a minor issue with my purchase, the staff was quick to resolve it, ensuring that I left the store satisfied. They also provided information on the warranty and return policy, which gave me peace of mind. **Overall Impression:** Overall, my experience purchasing a PlayStation 5 from Best Buy was excellent. The combination of great customer service, product availability, and a pleasant shopping environment made it a standout experience. I highly recommend Best Buy for anyone looking to purchase a PS5 or any other gaming equipment. I’m thrilled with my new console and can’t wait to dive into the gaming world it offers! If you're in the market for a PlayStation 5, definitely consider checking out Best Buy!

The PlayStation 5 is absolutely incredible, and I’m glad I picked it up at Best Buy. The buying process was smooth, and the staff was helpful with answering questions. The console itself is super fast, the graphics are stunning, and the new controller makes gaming feel more immersive than ever. Best Buy had it available at a fair price and made the whole experience stress-free. Couldn’t be happier with my purchase!