Customer Ratings & Reviews

How do I sue Best Buy !!!??? VERY POOR CUSTOMER SERVICE THEY DO NOT CARE ABOUT CUSTOMERS

Kept powering off and had to exchange it no good...

best buy sucks on getting orders to customers and giving refunds back

Why did I get the Fortnite version haha, now the box is gross to display

Never got my order to my apartment. wouldn’t recommend delivery

I finally got my hands on the PS5 and wow, this system exceeds expectations. From fast load times to the graphics *chefs kiss*. What made the experience even better was how smooth and easy the process was through Best Buy. My order was shipped the same day I made my purchase. If you’re thinking about buying one, don’t hesitate,

A huge fan!! Works great, runs great, and the graphics are simply amazing. Not sure why I didn’t get this sooner.

This bundle is a great way to get the PS5 at a good price! Pickup at BestBuy was streamlined and simple and my whole family has enjoyed the console daily since this purchase. The PSPlus subscription also makes it easy to jump right into some incredible games in the PlayStation library.

came with everything it was supposed too. worked right out of the box. Pro tip, you don't need a stand for it to be vertical. It has feet and stands nicely on it's own.

PS5 has a nicer design than the PS4. The controller is more comfortable. The media layout is more high tech. It's very customizable. There's a lot more space to add lots of new games. I'm very happy with it!

Great Console! My kids just broke their console so I bought them a new one. Ever since then they would be on it 24/7. Great Product!

Obviously a disgruntled worker or former worker. The PS5 have a lot better graphics than the 4. I also love the larger controller that’s easier to hold. I’m about to play it again!! Good luck getting it during the holidays

Best console ever. Smooth with a good gaming monitor free game included. Great for the family.

I got a discount, because the box was previously opened, but everything was there and there are no issues. 100% worth it

I'm very satisfied with the purchase I made,and it works very well.

The first ps5 disk drive broke but I was able to just take it to a Best Buy and get a new system. So far that is working fine.

Excellent product I ordered this online for store pick-up and was ready within an hou. Set=up and account set-up was very easy

Great product and the customer service was top notch!

Awesome My son loves this device. Best buy customer service is very awesome and they are very friendly

Purchased the bundle during black friday, always liked the ps5 slim design over the orginals.